• Resolved iwdteam

    (@iwdteam)


    We were using the Default theme until we noticed that the address listings were showing up on the previous one instead of the following listing. See screenshot here:

    2021-05-06_10-45-10

    We switched to the theme called No Theme and that was a temporary fix but we would like to use the Default theme because we like the way the fields were displayed when they were working. Is there a way to fix the Default theme to not jumble/combine the fields?

    The page I need help with: [log in to see the link]

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  • Plugin Support bobbied

    (@bobbied)

    Hi @iwdteam

    I’m sorry to hear that you ran into issues with this! I’d like to recommend a conflict test here. Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/knowledge-base/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Before doing a conflict test, it is a best practice to take a backup of your site before beginning or to do the test on a staging site, in case any settings are changed during the process.

    Since this is a premium product, we cannot provide further support here. Would you mind contacting us directly with a link to this forum thread if you still have issues? You can use this form here:  http://businessdirectoryplugin.com/contact/

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