Fields have disappeared – Help!

  • Resolved superoctave

    (@superoctave)


    9 years, 11 months ago

    I have been using Pods for over a year now and have not had any issues until now.

    I use two pods on my site: one post type and one taxonomy. Both have about 5-6 fields. However, these fields now seem to be inaccessible in some instances.

    For example:

    • The “Manage Pods” page now list 0 fields for both pods.
    • The fields are no longer shown on the “Manage Fields” page.
    • The fields for the custom post type ARE shown when creating a new instance of that post type.
    • The fields are also displayed (sometimes, but not always) in the “Add new” section of the edit custom taxonomy page.
    • The fields are no longer displayed on the “edit tag” page of the custom taxonomy.

    No data seems to have been lost. The content of these fields is processed and shown in various places and ways throughout the site, and the site still displays correctly. I just can’t edit anything!

    This problem appears to be consistent across browsers and between desktop and mobile. Everything was working (all fields were showing correctly) as of about a week ago. No upgrades happened in between then and now.

    Help!!!

    https://wordpress.org/plugins/pods/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Scott Kingsley Clark

    (@sc0ttkclark)

    9 years, 11 months ago

    Have you tried going to Pods Admin > Settings > Clear Cache?

    Thread Starter superoctave

    (@superoctave)

    9 years, 11 months ago

    Have you tried going to Pods Admin > Settings > Clear Cache?

    Hey! Thanks for your quick response. I did try clearing the cache. It did not solve the problem.

    Disregard this… see below… [Since writing the original post, the problem has actually gotten worse: none of the custom post type entries are now displaying at all. The permalinks now show a 404 error. Even when I try previewing entries from their edit pages, it just shows an error. The custom taxonomy is still displaying correctly however.]

    Augh.

    Thread Starter superoctave

    (@superoctave)

    9 years, 11 months ago

    Oh. My. Gosh.

    The fields (and permalinks) are suddenly / randomly working again. …Sortof.

    I deactivated/updated/re-activated the plugin that handles the custom post type permalinks. The fields are once again displayed on the edit page for the custom taxonomy entires.

    Something in that plugin must have been causing problems.

    However, the fields are still not appearing on the “edit pod” page (and the Pods Admin page still lists 0 fields for both pods), so I can’t remove or edit an existing field…

    Plugin Author Scott Kingsley Clark

    (@sc0ttkclark)

    9 years, 11 months ago

    Sounds like you’re having some memory issues possibly, what hosting are you using? What does your Pods Admin > Settings screen say for details about your hosting (only need the lines down to “WP Memory Limit”)?

    Thread Starter superoctave

    (@superoctave)

    9 years, 11 months ago

    Sounds like you’re having some memory issues possibly, what hosting are you using?

    Great question, and I’m embarrassed to admit that I don’t know for sure. (The hosting was switched by the higher-ups to a different service and I was not involved with the process). I believe, however, that it is currently hosted by WP Engine.

    Here are the details listed on the settings screen:

    WordPress Version: 4.5.2
    PHP Version: 5.5.9-1ubuntu4.17
    MySQL Version: 5.6.29
    Server Software: Apache
    Your User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36
    Session Save Path: /var/lib/php5
    Session Save Path Exists: Yes
    Session Save Path Writeable: Yes
    Session Max Lifetime: 1440

    Opcode Cache:
    Apc: No
    Memcached: No
    Redis: No

    Object Cache:
    Apc: No
    Apcu: No
    Memcache: Yes
    Memcached: Yes
    Redis: Yes

    WPDB Prefix: wp_
    WP Multisite Mode: No
    WP Memory Limit: 40M

    Plugin Author Scott Kingsley Clark

    (@sc0ttkclark)

    9 years, 11 months ago

    As an interim solution, try installing Pods Alternative Cache https://wordpress.org/plugins/pods-alternative-cache/

    Contact WPEngine and ask them to increase your memory limit for your site too.

Viewing 6 replies - 1 through 6 (of 6 total)

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