Fetching wrong/incomplete user names

  • ayush1220

    (@ayush1220)


    7 years, 10 months ago

    Hello,
    I love the plugin so far. I have an issue with Google Sign up. Instead of fetching the user’s full name, the plugin puts the email’s first part as the full name. For example if a user has an email alpha@email.com and the user’s name is TEST USER, then after sign up, the user’s name in the profile shows up as alpha.

    A similar issue happens in Facebook and twitter sign up where only the first name of the user is being fetched.

    Is there a quick fix for this ?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Heateor Support

    (@heateor)

    7 years, 10 months ago

    Hi there,

    It depends on what profile fields are present in the data being fetched from your social media account. If your social media account is not returning the full name, plugin uses the part before “@” in the email address as full name.

    Thread Starter ayush1220

    (@ayush1220)

    7 years, 10 months ago

    So how can I make it so facebook and twitter return first and last name instead of just the first name?

    Plugin Author Heateor Support

    (@heateor)

    7 years, 10 months ago

    Make sure that these profile fields are public in your Facebook and Twitter account profile.

Viewing 3 replies - 1 through 3 (of 3 total)

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