Feed stuck

  • Resolved aashishbhargav

    (@aashishbhargav)


    5 years, 5 months ago

    Feed is stuck at 25%, sometimes at 20%. manual refresh also does not work.
    Same thing happens in making fresh feed too.
    also slows down site or sometimes stops server while refreshing
    batch size given 2500, tried default, tried 250 also.
    total products: 2,210 items
    WPML installed and some products are translated.
    WordPress memory limit: 256 MB
    WooCommerce version: 4.5.2
    PHP version: 7.2.24-0ubuntu0.18.04.7

    Debug log excerpt
    October 28, 2020, 1:45 pm
    Array
    (
    [PHP] => 7.2
    [Wordpress] => 5.5.1
    [WooCommerce] => 4.5.2
    [WooCommerce Product Feed PRO] => 8.8.8
    )
    Array
    (
    [Single products] => 1876
    [Variation products] => 674
    [Total products] => 2550
    )

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • supportadtribes

    (@supportadtribes)

    5 years, 5 months ago

    Hi,

    Thanks for using our plugin and reaching out to us.

    When your feed is stuck this often indicates there is an issue with your WP-cron or even a WP-cron that has been disabled in your wp-config.php. Please make sure your WP-cron is functioning properly. Please see: https://adtribes.io/help-my-feed-processing-is-stuck/

    Also, did you check your WooCommerce fatal error logs of today to see what is in there? Red flags are maximum execution time errors or maximum CPU usage errors. This is where you can find your WooCommerce fatal error logs:
    https://docs.woocommerce.com/document/finding-php-error-logs/

    supportadtribes

    (@supportadtribes)

    5 years, 4 months ago

    Hi,

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this issue now for housekeeping reasons.

    Please do not hesitate to reach out us whenever you need our help again.

Viewing 2 replies - 1 through 2 (of 2 total)

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