Feed not updating

Hi @ptdigital, I’m happy to help, but when I go to your website right now and compare the feed with your Instagram account, it is showing the latest posts.

Do you mean that you had to update the posts manually in Spotlight this time around because it didn’t update automatically earlier?

If so, please check the Check for new posts option that’s explained here. If it’s set to 1 hour, the default, did you allow at least one hour to pass after posting to Instagram before manually fetching the new posts in Spotlight?

If you did and the issue still persisted, it may be a cron issue (the system WordPress uses to run tasks). Please let me know about the above first, and if that doesn’t help, I’ll take a closer look for you.

Hi @ptdigital, thanks for getting back to me.

Then it most likely is in fact a cron issue.

We can confirm this by using the WP Crontrol plugin. This plugin is available for free and can be installed directly from the Plugins > Add New page on your site. After installing it, you can see a list of the active cron jobs on your site by going to Tools > Cron Events. You’ll see cron jobs from WordPress as well as other plugins that you use.

The one to look out for has “spotlight/instagram/import” under the Hook column. The Recurrence column should match your periodic update setting in Spotlight (5 minutes).

If you do not see the “spotlight/instagram/import” cron job, change the periodic update setting in Spotlight to something else, save the settings and see if that creates the cron job. You can then change it back to your desired interval. On the other hand, if the cron job does exist but has an invalid Recurrence, you can simply delete the cron job from the list. Spotlight will detect that the cron job was deleted and will recreate it (hopefully correctly this time).