Feed has no items

  • Resolved bigsome

    (@bigsome)


    6 years, 1 month ago

    Hi,

    I’ve been using the shortcode for months, suddenly, after updating plugins, the feed stopped showing feed items and displays the “Feed has no items” message.

    This is the shortcode used:
    feedzy-rss feeds=”https://www.globalia.com/seccion/wakalua/feed/” max=”3″ feed_title=”no” size=”150″ columns=”3″ template=”style2″ meta=”” summary=”no”]
    ** inserted in a text block os WPBakery page builder.

    I’ve also re-checked that the feed is valid

    WP version: 5.2.7
    Plugin updated to latest version: 3.4.3 (also tried to rollback to 3.4.2 and 3.4.1)

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor contactashish13

    (@rozroz)

    6 years ago

    Since rolling back does not fix this, something has changed at either the feed, the hosting provider or your installation. You can check the detailed error message if you are logged in. That will tell you what exactly is wrong.

    Kindly spare a moment to leave us a review. It would really help us spread the word!

    gossa

    (@gossa)

    6 years ago

    Hi!

    I have the issue here, with this shortcode
    [feedzy-rss feeds=”https://blog.educpros.fr/julien-gossa/feed/”%5D
    The error is: https://blog.educpros.fr/julien-gossa/feed/ is invalid XML, likely due to invalid characters. XML error: Mismatched tag at line 1, column 47
    (this might be a failure attempting to retrieve the feed.)

    However, this feed is fully validated:
    https://validator.w3.org/feed/check.cgi?url=https%3A%2F%2Fblog.educpros.fr%2Fjulien-gossa%2Ffeed%2F

    What is strange is that:
    – the original feed is working with other readers;
    – feedzy work with the same feed, but hosted elsewhere.

    WP 5.5.1–fr_FR
    Feedzy 3.4.3

    Is there anything to do?

    Thank you for this very good work!

    Plugin Contributor contactashish13

    (@rozroz)

    6 years ago

    This is a common issue when hosting providers “ban” the site calling itself. Please check with your provider.

    Kindly spare a moment to leave us a review. It would really help us spread the word!

    Thread Starter bigsome

    (@bigsome)

    6 years ago

    I’m logged in but I can’t see any additional info about the error. Could you please explain me where is that info?

    Thanks!

    Plugin Contributor contactashish13

    (@rozroz)

    6 years ago

    Please share a screenshot of the error with and without login (that means 2 screenshots).

    Plugin Contributor contactashish13

    (@rozroz)

    6 years ago

    We haven’t heard from you in sometime so marking this as Resolved. If you continue to face an issue, please create a new ticket. We’d be happy to help.

Viewing 6 replies - 1 through 6 (of 6 total)

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