Hi both,
In one of the previous releases we switched around the order in which rules and filters are being executed.
In the older releases this was the order:
Which we changed to:
This enables users to also create filters on the outcome of rules they created. As far as we are aware this should not result in feeds becoming empty.
Could you share some screenshots of the filters and rules you both created (if any)?
Same problem
I had to rollback to the 7.7.7 version and delete and reapply the same filter I used before
Which is Category > equal to > category name > include
Did something happened with a value dropdown field? I couldn’t change category name until I deleted this filter and added it again
I followed the instructions on your site.
Are you still experiencing issues with our plugin? Follow these steps before contacting us:
1. Check out our F.A.Q.
2. Deactivate and re-activate the plugin, it might solve the issue;
3. In-case de- & reactivating the plugin doesn’t solve the problem, remove the plugin and reinstall it (do not worry, you will not lose your current project settings and product feeds);
After uninstalling and reinstall the plugin I lost all the feeds I create so I can’t send you a screen shot of anything unless it’s a way to recover the feeds I lost.
Hi all,
Please share screenshots of the rules and filter you created so we can try to replicate the issue at hand.
https://ibb.co/Np4Qkyc -feed with rules
https://ibb.co/pw00mcb -another feed without rules
The problem it’s at XML. CSV works fine
Hi,
I don’t think this is related to our previous plugin but to the filter itself.
Try changing ‘Category’ to ‘Category (not used for mapping)’,like this:
https://www.dropbox.com/s/5qc5l51g8ks65ws/cat-contains.png?dl=0
Hi,
Isn’t working 🙁
If I don’t have filters/rules why doesn’t working?
My version is 7.7.9
Mine is as well. Even feeds with just filters and no rules are empty.
Hi Cornelius,
Did you check out these possible causes?
https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/
Hi jcpacelli, please share a screenshot of your filters with us.
In the filter, i changed ‘Category’ to ‘Category (not used for mapping)’ as you said and now the xml is populated with all my products
thanks
For me it’s the opposite, I have all products in my feeds buts it’s not good because my good old filters are not working anymore (Category and Availability).
Maybe you should do fewer updates, and more testing.
Thank you
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This reply was modified 6 years ago by
Goudie.
Hi all,
Could you try updating the plugin to version 7.8.1? It should solve the issue at hand.
Fixed for me 👍
Thank you very much for your prompt response
