[NSFW] feed

  • deian222

    (@deian222)


    3 weeks, 6 days ago

    Hello, I have a situation with the product feed, in Google Ads everything works fine, but in the meta stock feed the data is not updated, I checked what is being transmitted in the feed, everything looks ok, I can’t find what the problem is. Does anyone know?

Viewing 1 replies (of 1 total)
  • Plugin Support mansary

    (@mansary)

    3 weeks, 4 days ago

    Hi @deian222

    Thank you for reaching out.

    If you’re experiencing an issue where product data has been updated in the feed but is not being reflected in Facebook, the most likely cause is caching. Please clear your website cache, then go to your Facebook Catalog and fetch/update the data feed again.

    You can find instructions on how to exclude the feed directory from several popular caching plugins here:
    https://webappick.com/docs/ctx-feed/faqs/how-to-solve-feed-configuration-not-updating-issue/

    If this does not resolve the issue, please provide more details about the problem you’re experiencing, and we’ll be happy to assist you with a more specific solution.

    Please let us know if the above helped you solve the issue.

    Best regards,

Viewing 1 replies (of 1 total)

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