Fee Recovery not working

  • Resolved dsporter2

    (@dsporter2)


    1 year, 6 months ago

    I check the box that says “Would you like to cover the payment fee?” but no calculation is performed and no amount is added to the donation.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    1 year, 6 months ago

    Hi @nickstaw ,

    Glad you reached out! Happy to clarify.

    Since it appears that you’re using the Fee Recovery add-on, we’re unable to support that in here. If you’re a customer with an active license, please reach out to us using this form — https://givewp.com/priority-support/.

    With that said, I’m marking this one as resolved.

    Thank you for using GiveWP.

    Have a wonderful day!

Viewing 1 replies (of 1 total)

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