Fee added twice when title is added

  • Resolved jonrains

    (@jonrains)


    5 years, 4 months ago

    I noticed someone else mentioned running into this but I did not see a resolution, but I did want to add that this only appears to happen when you add a title to the fee. For example, we have it applied to an additional PayPal usage fee, but when we change the default fee to PayPal Fee using the title field, it applies the charge twice. For now I removed the custom title and used some CSS to manually change it, but it would be great to get this resolved and working properly. Maybe knowing that the title field is the trigger will help the developer locate the issue. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kenil802

    (@kenil802)

    5 years, 4 months ago

    Hi @jonrains,

    Could you please share the steps to replicate the issue so that it would be easy for us to check it in the same way and assist you better?

    Regards,
    Kenil Shah

    Thread Starter jonrains

    (@jonrains)

    5 years, 4 months ago

    Not much to say, we are running an Avada theme on WordPress with WooCommerce. We have PayPal enabled, and when we go to Payment Gateway Based Fees and Discounts and Enable it under PayPal, it works fine but displays the additional fee at chechkout with just a generic description of fee. To be more descriptive we added a Title under PayPal Fees and Discounts to display PayPal Fee, but when the title is added it now displays PayPal Fee and then aother PayPal Fee of the same ammount under that. Here are couple lines of HTML that are produced.

    <tr class=”fee”>
    <th>PayPal Fee</th>
    <td><span class=”woocommerce-Price-amount amount”><bdi><span class=”woocommerce-Price-currencySymbol”>$</span>0.15</bdi></span></td>
    </tr>
    <tr class=”fee”>
    <th>PayPal Fee #2</th>
    <td><span class=”woocommerce-Price-amount amount”><bdi><span class=”woocommerce-Price-currencySymbol”>$</span>0.15</bdi></span></td>
    </tr>

    Plugin Support kenil802

    (@kenil802)

    5 years, 4 months ago

    Hi @jonrains,

    Apologies for the delay in response.

    Could you please share the screenshot of the issue which you are facing? because we have tried to replicate the issue on our staging site but I am unable to replicate it.

    Also, could you please try once by activating the default theme i.e Storefront on your site and then check whether the issue still exists or not?

    Do let us know how it goes.

    Regards,
    Kenil Shah

Viewing 3 replies - 1 through 3 (of 3 total)

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