Plugin Support
Rica
(@ricav)
Hi @rayeason,
Could you please provide the name of the widget you’re using to display the featured articles?
Also, could you confirm whether this is an Elementor widget, a WordPress widget, or custom code?
This will help us better understand how the featured articles are being displayed and determine the best way to assist you.
Looking forward to your reply.
Kind regards,
Thank you for the timely response.
I just realized it’s now the native Elementor widget but the Ultimate Addons for Elementor Widget.
I just reached out to their support as well.
If you have any feedback or info that would be great.
I’ll update this thread as soon as I hear something.
Plugin Support
Milos
(@miloss84)
Hi there,
understand your concern, and I hope you will understand that we have no control over the coding for third-party plugins, even if they are Elementor addons. We highly recommend that you report this issue to the plugin’s support team. They will be able to provide you with further troubleshooting and assistance to resolve this issue.
For reference, check out the following link to see our support scope: What we support.
Additionally, I invite you to join our Facebook community to interact with other Elementor users and see if anyone has experienced a similar issue with this third-party plugin and whether they’ve found a solution.
Thank you for your understanding.
Kind regards
I have reached out to them.
Thank you!
Hi there,
Thank you for keeping us updated and for your kind understanding.
Please know that we’ll be closing this topic for now.
If you run into any other issues, don’t hesitate to open a new topic.
We will be more than happy to help.
Best regards,
