• Resolved jonneebee

    (@jonneebee)


    My client has been using the featured levels on free listing and now that the upgrade was done it’s no longer available. I see where you suggested to another user to create two fee plans, both free, and set one to use sticky. This requires turning on payments in general settings. Turning on payments in general settings seems to require enabling a gateway or it won’t activate. This all seems counter intuitive for my client who isn’t trying to charge their customers for listings. They do not have a gateway to enter in order to turn on the payments you are forcing. In addition to this, they have over 1000 listings and I also saw in your post to the other user who asked about this that you mentioned converting all the old free listings to the new free fee listing one at a time. You can’t be serious?

    I need some clarification here.

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  • Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi @jonneebee,

    Sorry for any confusion here.

    Right now, we have a situation where a number of users want free listings (free mode) and then enable folks to get a featured listing. That was a weird combination in 4.x, where you could offer a featured listing without paying for it. Our testing around 5.x centered around paid workflows and how users handled paid listings for the most part and we dropped the ball on this aspect.

    We’re actively working on a better workflow for this case, but right now, what you described is the right answer. You can enable Authorize.net with fake info to do exactly what you said above. I understand it’s not perfect, but this case was not one we expected to be so popular.

    5.0.5 supports fee plan export and import, so you can bulk edit listings easily in the case where you have 1k to handle in a CSV file. That should help alleviate some of the pain here. But I hear what you’re saying and 5.x is a major step forward so we did expect some hiccups on release. We’re working through them as fast as we can.

    If you want to discuss this further, contact us here: http://businessdirectoryplugin.com/contact/

Viewing 1 replies (of 1 total)

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