FBC setting get wrong with share icon iframe

  • Resolved huyphamipro

    (@huyphamipro)


    4 years, 10 months ago

    hi mate,
    Please help to visit my link and verify why I dont check anything in FBC tab settings to share icon such as FB like, twitter, pinterest… But they are still show in my product. Especially they just show in some products in random but not all product infected?
    Every time I must delete and create a new one with the same content. It’s so annoyed to me mate!
    Please double check that I think WooCommerce also support some js files from 3-party as Twitter, Pinterest, Linkedin infected to my site also!
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    4 years, 10 months ago

    Hi @huyphamipro,

    What plugin are you using to display those social icons? Or are these being added via your Flatsome theme? You should review the settings to make sure the Facebook buttons are enabled.

    You could also try switching to the default Storefront theme and check if the Facebook share icon is displaying. In that case, you would know that is your theme that is preventing the share icon fron showing up and can reach out to the theme authors for assistance.

    Before doing any changes you should always ensure that you have a backup of your site in case anything goes wrong. More info at Backing up WordPress content.

    Thanks.

    Thread Starter huyphamipro

    (@huyphamipro)

    4 years, 10 months ago

    Hi Mr Mirko P,
    In the theme social setting, I just put the info for FB and Instagram. But Their position are at the menu bar and below the add to cart button, not there like this.
    On tab FBC in woocommerce setting. I do not check any stick for allowing share icon, but they are existing as the link I sent.
    How can I show you all the setting image as I mention above for you to know it clearly?

    Mirko P.

    (@rainfallnixfig)

    4 years, 10 months ago

    Hi again,

    In the theme social setting

    Since it’s confirmed the social icon’s settings are controlled by your theme and not by WooCommerce, I’d suggest making sure that you’re running the theme’s latest version. If that doesn’t resolve the issue, we recommend reaching out to the theme developer directly here:

    https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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