Fatal PHP Error

  • Resolved clawson

    (@clawson)


    3 years ago

    Whenever I try to edit a product, the page says “There has been a critical error on this website.”. I navigate to the error logs on WPEngine, and this error pops up:

    PHP Fatal error: Uncaught Error: Call to a member function get_method_id() on null in /nas/content/live/airsupplyco/wp-content/plugins/woocommerce/src/Utilities/ArrayUtil.php:146#012Stack trace:#012#0 [internal function]: Automattic\WooCommerce\Utilities\ArrayUtil::Automattic\WooCommerce\Utilities\{closure}(NULL)#012#1 /nas/content/live/airsupplyco/wp-content/plugins/woocommerce/src/Utilities/ArrayUtil.php(181): array_map(Object(Closure), Array)#012#2 /nas/content/live/airsupplyco/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Shipping/ShippingController.php(328): Automattic\WooCommerce\Utilities\ArrayUtil::select(Array, 'get_method_id', 1)#012#3 [internal function]: Automattic\WooCommerce\Blocks\Shipping\ShippingController->Automattic\WooCommerce\Blocks\Shipping\{closure}(Array)#012#4 /nas/content/live/airsupplyco/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Shipping/ShippingController.php(330): array_filter(Array, Object(Closure))#012#5 /nas/content/live/airsupplyco/wp-includes/class-wp-hook.php(308): Automatti in /nas/content/live/airsupplyco/wp-content/plugins/woocommerce/src/Utilities/ArrayUtil.php on line 146

    Using Woocommerce version 7.5.0 and using a custom theme

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • xue28 (woo-hc)

    (@xue28)

    3 years ago

    Hi @clawson

    Thanks for reaching out!

    I understand that you received the error logs above when trying to edit a product on your site, correct?

    Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Let us know how it goes!

    Igor H

    (@ihereira)

    2 years, 11 months ago

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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