Fatal error upon update today

  • Resolved peterdog

    (@peterdog)


    12 years, 2 months ago

    Fatal error: Class ‘JPIBFI_Visual_Options’ not found in /nas/wp/www/cluster-1474/postcards/wp-content/plugins/jquery-pin-it-button-for-images/jquery-pin-it-button-for-images.php on line 14

    Any idea what this is about? My client updated today and got the WSOD so with debugging enabled, that was the error I saw and renamed the folder to bring the site online.

    Shall I revert one level or will you have an update for this?

    Host: WP Engine
    Server: nginx

    Thanks.

    https://wordpress.org/plugins/jquery-pin-it-button-for-images/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mrsztuczkens

    (@mrsztuczkens)

    12 years, 2 months ago

    Could you please try to install the new version again? I tested the install once again and works just fine on one of my sites. For now, no idea why it might’ve happened.

    Thread Starter peterdog

    (@peterdog)

    12 years, 2 months ago

    Thanks. Are there settings I need to be aware of to do that or just leave the old one renamed and install it again from the repo via the dashboard? Pretty sure if I just enable it we’ll get an issue.

    Thread Starter peterdog

    (@peterdog)

    12 years, 2 months ago

    I ran a backup and tried that. All is good. Must have been a failed upgrade. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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