Fatal Error on Admin side

  • Resolved amyritterbusch

    (@amyritterbusch)


    5 years, 8 months ago

    I started having a fatal error yesterday morning. After debugging was turned on and experimenting with turning all plugins off and then gradually turning them back on one at a time, it seems to indicate Kirki is the problem. The front end of my website loads fine, it is just when I try to get to the /wp-admin/ dashboard area that I get the fatal error. When the Kirki plugin is turned off there are no errors. I was also having some trouble with Jetpack (exceeded resources 508 error), so I am wondering if it could be a conflict between Kirki and the latest Jetpack? I turned off all Jetpack modules except the Widget Visibility which is the only essential one I wanted. With all my other plugins turned on (including Jetpack) and Kirki turned off the website admin area works just fine.

    Any suggestions? I could roll back to an earlier version of Kirki?

    From my error log:
    [27-Jul-2020 13:33:46 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 163840 bytes) in public_html/wp/wp-content/plugins/kirki/class-kirki-autoload.php on line 68
    [27-Jul-2020 14:58:21 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in public_html/wp/wp-includes/wp-db.php on line 1989

    I am running:
    PHP 7.4
    WordPress 5.4.2
    Theme Kale Free 2.5.1 (which requires Kirki)
    Kirki 3.1.4
    Jetpack 8.7.1

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • David Vongries

    (@davidvongries)

    5 years, 8 months ago

    You can try to increase your memory limit by adding the code below to your wp-config.php file right before it says “Stop editing”

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

    That should solve the memory issue 🙂

    Best,
    David

    Thread Starter amyritterbusch

    (@amyritterbusch)

    5 years, 8 months ago

    Thanks! I hope I didn’t go too far, but I went up to 512M in the wp-config file 🙂

    It seems to be holding. No errors in the error log since I made the change a half hour ago.

    David Vongries

    (@davidvongries)

    5 years, 8 months ago

    256M should be totally fine 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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