Fatal Error Issue

  • ntscris

    (@ntscris)


    8 years, 11 months ago

    Hi there,

    I am very new to wordpress so any help will be very appreciated.

    I uploaded a new theme OneEngine and wanted to see its live demo and activated it and this pops up:

    Fatal error: Cannot redeclare tgmpa_load_bulk_installer() (previously declared in /home2/nexttra2/public_html/wp-content/plugins/orange-front-page/inc/class-tgm-plugin-activation.php:3154) in /home2/nexttra2/public_html/wp-content/themes/oneengine/includes/class-tgm-plugin-activation.php on line 2204

    And I cannot access the website ever since. What should I do and if you know how to resolve these issues, please help with explain step-by-step guides to fixing it. I am really new to all this and this is a learning curve to me, so I will really appreciate all the help I could get.

    Thank you!

Viewing 1 replies (of 1 total)
  • amitpaneli

    (@amitpaneli)

    8 years, 11 months ago

    Hi,
    Both the orange-front-page and theme oneengine might be using an external library. The version used by the theme might be the out-of-date version which causes bugs and security issues that should be upgraded to the latest version first of all.

    Hope below steps may helpful.

    1) Download the current version of the library from http://tgmpluginactivation.com/download/
    2) Unzip the file and
    3) Copy/upload (via FTP) just the class-tgm-plugin-activation.php file to the /wp-content/themes/oneengine/ directory of your website, replacing the existing class-tgm-plugin-activation.php file.

    Once you’ve done that, all should be fine again.

    also, you should request to contact the theme authors to release a new version of the theme which includes this upgrade.

    Thanks

Viewing 1 replies (of 1 total)

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