Fatal error in Customizer – undefined function ravolat_addons

  • Resolved manuelbolognesi

    (@manuelbolognesi)


    1 week, 2 days ago

    Hello,

    I’m reporting a fatal error in the WordPress Customizer when Productive Commerce (v1.1.43) is active.

    Error:
    Call to undefined function productive_global_is_ravolat_addons_active() in productive-global-customiser-custom-color-palette.php on line 37

    The frontend works fine, but the Customizer is inaccessible. Disabling the plugin fixes the issue.

    Environment:

    • WordPress: 6.7.1
    • PHP: 8.3.33
    • Theme: Blocksy 2.1.52

    I don’t have any “Ravolat Addons” installed.

    I already contacted support via email and Sola asked me to report it here.

    Thanks,
    Manuel

    The page I need help with: [log in to see the link]

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