fatal error theme update help

  • Resolved rd99

    (@rd99)


    10 years ago

    Fatal error: Class ‘Genesis_Widget_Menu_Categories’ not found in /home/content/02/8938802/html/wp-content/themes/kemp/lib/widgets/menu-categories-widget.php on line 4

    I am getting this error after updating the themes and am unsure of what to try next. I currently am unable to login to the wordpress account associated with the site and all links to the site show this error. What did I do wrong here and what do I need to do to fix it? I am not sure which wordpress version I am on exactly. It was 4.something I think but I dont recall which it was exactly.

    Below is what was going on in the page before the crash happened.

    “The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…
    Updating Theme Twenty Eleven (1/4)
    Updating Theme Twenty Ten (2/4)
    Updating Theme Twenty Twelve (3/4)
    Updating Theme Genesis (4/4)

    Disabling Maintenance mode…

    All updates have been completed.

    Return to Themes page | Return to WordPress Updates page”

Viewing 4 replies - 1 through 4 (of 4 total)
  • kmessinger

    (@kmessinger)

    10 years ago

    PLease post a url

    Thread Starter rd99

    (@rd99)

    10 years ago

    http://www.jackkempfoundation.org/

    Any link on this site only shows the error listed above.

    kmessinger

    (@kmessinger)

    10 years ago

    Using ftp or the file manager supplied by your host, go to wp-content/themes and delete the themes that are there. Download a new copy of your Genesis theme and upload it to wp-content/themes.

    Upgrade your site to WP 4.5.1. That will load the default themes.

    Thread Starter rd99

    (@rd99)

    10 years ago

    Alright I think I have it figured out. Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)

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