Fatal error Call to undefined method get_option_key()

  • Resolved maltmun

    (@maltmun)


    4 years, 5 months ago

    Admin activated Stripe plugin – Upon next page refresh, the error shown below started popping up and wp-admin became entirely inaccessible.

    Warning: Creating default object from empty value in /home/maltmuno/public_html/wp-content/plugins/woo-stripe-payment/includes/updates/update-3.3.13.php on line 14

Fatal error: Uncaught Error: Call to undefined method stdClass::get_option_key() in /home/maltmuno/public_html/wp-content/plugins/woo-stripe-payment/includes/updates/update-3.3.13.php:15 Stack trace: #0 /home/maltmuno/public_html/wp-content/plugins/woo-stripe-payment/includes/updates/update-3.3.13.php(20): wc_stripe_update_option_3_3_13(Object(stdClass), 'email_enabled', 'no') #1 /home/maltmuno/public_html/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-update.php(45): include('/home/maltmuno/...') #2 /home/maltmuno/public_html/wp-includes/class-wp-hook.php(303): WC_Stripe_Update::update('') #3 /home/maltmuno/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #4 /home/maltmuno/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #5 /home/maltmuno/public_html/wp-settings.php(578): do_action('init') #6 /home/maltmuno/public_html/wp-config.php(90): require_once('/home/maltmuno/...') #7 /home/maltmuno/public_html/wp-load.php(50): require_once('/home/maltmuno/...') in /home/maltmuno/public_html/wp-content/plugins/woo-stripe-payment/includes/updates/update-3.3.13.php on line 15

    Can you help solve this issue please?

    The page I need help with: [log in to see the link]

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  • Plugin Support Ryan Ray

    (@ryanr14)

    4 years, 5 months ago

    Hi @maltmun,

    Thanks for reaching out with some Stripe troubles you seem to be having. Looking at the fatal error you shared it mentions a different plugin. The folder name shows plugins/woo-stripe-payment/ while our Stripe plugin would be plugins/woocommerce-gateway-stripe.

    I don’t see our extension mentioned in the error at all, but to confirm you have two different Stripe plugins for WooCommerce on the site? Maybe you’ve had woo-stripe-payment active previously and are looking to use our Stripe plugin now? Then when activating ours the above fatal error started happening?

    If so, I’d likely recommend deactivating the other Stripe plugin and just using one on the site.

    Hopefully that helps! If we need to dig in further could you respond here with your system status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. Thanks!

Viewing 1 replies (of 1 total)

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