Fatal error Call to a member function update_status()

  • Resolved Wayne

    (@waynep16)


    4 years, 2 months ago

    WE are seeing an error in the log stopping automatic payments from working

    2022-03-29T17:44:50+00:00 CRITICAL Uncaught Error: Call to a member function update_status() on null in /home/domain/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-intent-controller.php:665
Stack trace:
#0 /home/domain/public_html/wp-includes/class-wp-hook.php(307): WC_Stripe_Intent_Controller->update_failed_order_ajax('')
#1 /home/domain/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#2 /home/domain/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#3 /home/domain/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(90): do_action('wc_ajax_wc_stri...')
#4 /home/domain/public_html/wp-includes/class-wp-hook.php(307): WC_AJAX::do_wc_ajax('')
#5 /home/domain/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(false, Array)
#6 /home/domain/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#7 /home/domain/public_html/wp-includes/template-loader.php(13): do_action('template_redire...')
#8 /hom in /home/domain/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-intent-controller.php on line 665

    What can we do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • aetta

    (@chiape)

    4 years, 2 months ago

    Hi @waynep16

    AFAIK, this is going to check if the order failed.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Once you’ve done that, paste it here in your response.

    I hope to hear from you soon! My very best,

    MayKato

    (@maykato)

    4 years, 2 months ago

    Hi @waynep16

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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