Fatal Error after upgrade of WordPress

  • indivia

    (@indivia)


    8 years, 7 months ago

    Hello there

    I am very new to all of this (employee who looked after it has left) – so I will apologise upfront for my lack of technical know how.

    I upgraded my WordPress yesterday to the latest 4.9.1

    I then received a error message :
    fatal error: Call to undefined function add_shortcode_param() in /home3/dominic/public_html/wp-content/themes/indivia/anps-framework/vc_shortcodes_map.php on line 624

    Hostgator have this morning assisted me to gain access to the WordPress dashboard for my website. I had to activate a standard theme – twenty seventeen.
    We had a custom child theme that was used and working on our website but when this is activated, the above error message is received.

    My question – is there anyway to use our custom theme again?
    There is a couple of years worth of work in the layout, images etc and I dont really want to have to rebuild it.

    Appreciate your help.
    Lisa

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  • Moderator t-p

    (@t-p)

    8 years, 7 months ago

    Your indivia theme seems to be the error.

    – Your currently used theme is not in the wordpress.org/themes/ directory:
    https://wordpress.org/themes/search/indivia/

    – If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.
    – For pro or commercial product support please contact the author directly on their site.
    – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

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