Support » Plugin: W3 Total Cache » Fatal error after Total Cache update

  • I have run an update of all my extensions and plugins incl Total Cache

    And i got a fatal error : I can not acces my admin page on WP anymore and I do not know how to solve this. I am not a progammer and I am totally lost.

    Is anybody can help me ?

    Fatal error: Uncaught exception ‘FileOperationException’ with message ‘/homez.157/transverx/www/blog/wp-content/w3tc-config/master.php could not be created, please run following command:

    • <strong style=”color: #f00;”>chmod 777 /homez.157/transverx/www/blog/wp-content/cache/tmp
    • <strong style=”color: #f00;”>chmod 777 /homez.157/transverx/www/blog/wp-content/w3tc-config
    • ‘ in /homez.157/transverx/www/blog/wp-content/plugins/w3-total-cache/inc/functions/activation.php:127 Stack trace: #0 /homez.157/transverx/www/blog/wp-content/plugins/w3-total-cache/lib/W3/ConfigWriter.php(159): w3_throw_on_write_error(‘/homez.157/tran…’, Array) #1 /homez.157/transverx/www/blog/wp-content/plugins/w3-total-cache/lib/W3/Config.php(71): W3_ConfigWriter->save() #2 /homez.157/transverx/www/blog/wp-content/plugins/w3-total-cache/lib/W3/CloudFlare.php(174): W3_Config->save() #3 /homez.157/transverx/www/blog/wp-content/plugins/w3-total-cache/lib/W3/Plugin/CloudFlare.php(52): W3_CloudFlare-> in /homez.157/transverx/www/blog/wp-content/plugins/w3-total-cache/inc/functions/activation.php on line 127

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  • Hi Transversalys,

    I have found the same problem – no ideal fix but I can at least get your admin back up (assuming you have enough access to your server?):

    Step 1 create a folder to move somes file to

    move the /plugins/w3-total-cache folder and all contents into the folder

    move the following four files from the /wp-config/ folder:


    into the storage folder and you should be back up and running (without w3tc however)

    I look forward to a more comprehensive fix from the development team.

    Great Thanks Jez

    It works and i feel so much better !
    You saved my blog (:-)

    Same error. It didn’t crash my admin, but I can’t activate the plugin (any attempt to do so results in fatal error). Please advise on a fix.

    Thank you.

    I have just discovered my RSS feeds ceased to be updated approx. the same time as I completed this update. Can anyone confirm if this might be due to the update or unrelated! Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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