Fatal Error

  • Resolved drew

    (@drewdrewchristophercom)


    4 months, 2 weeks ago

    Hello, Yesterday the site went down for around 5 minutes and I found this in the log:
    PHP Fatal error: Uncaught Error: Class “RebelCode\Spotlight\Instagram\Modules\WordPressModule” not found in /home/bbmerch/bestbuddies.shop/wp-content/plugins/spotlight-social-photo-feeds/modules.core.php:8. Can you tell me how this happened as I did not do any updates with this plugin. Running Version 1.7.4

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  • Plugin Support Hendra Setiawan

    (@hendcorp)

    4 months, 1 week ago

    Hi @drewdrewchristophercom

    Thank you for reaching out and for sharing the error details.

    The message you’re seeing: Class "RebelCode\Spotlight\Instagram\Modules\WordPressModule" not found indicates that a core Spotlight file may not have been properly loaded at the time, which can happen if the plugin files were incomplete or corrupted.

    To help us investigate further, could you please check the following:

    1. File integrity:
      Navigate to this folder on your site:
      /wp-content/plugins/spotlight-social-photo-feeds/modules/
      and confirm whether a file named WordPressModule.php exists.
    2. Recent changes or updates:
      Were there any automatic plugin updates, server changes, or backup restores around the time the issue occurred?
    3. Caching systems:
      Are you using any object caching or opcode caching systems? If so, it might help to clear those caches in case something was temporarily out of sync.

    If the file is missing or the plugin seems incomplete, we recommend reinstalling Spotlight manually by downloading the latest version from the WordPress plugin repository.

    Let me know what you find, and we’ll be happy to help you troubleshoot further.

Viewing 1 replies (of 1 total)

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