Fatal Error

  • sebasezequiel

    (@sebasezequiel)


    8 years, 4 months ago

    Hi there,

    I tried to update WP (from 4.83 to 4.9) and it took almost a minute until it appeared some error, and then, when I tried to enter to my web again, It appeared this fatal error saying:

    Fatal error: Cannot redeclare get_shortcut_link() (previously declared in D:\datos_sitios\acayadmin\ahbarbosa\comunicacionenciencia.com\www\wp-includes\link-template.php:2906) in D:\datos_sitios\acayadmin\ahbarbosa\comunicacionenciencia.com\www\wp-includes\deprecated.php on line 3912

    I disabled the plugins via FTP, as you mentioned in other problems, but nothing happens.

    Could you help me?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    8 years, 4 months ago

    If resetting your plugins did not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)

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