@seriusmedia are you able to upload new files through your media uploader? Or is just this one single file that is causing problems?
Have you tried to disable your plugins?
Hi @vitorargos
Thanks for reply.
I able upload new file through media…
Or is just this one single file that is causing problems?
I dont know how to tell this… It happen on Dashboard >>> Media >>> Library
But I can still upload file properly
http://www.awesomescreenshot.com/image/2335810/6858605b8575f187aafc13009af8559a
🙁
@seriusmedia please try to disable all your plugins to see if it helps.
I have done disable plugin and disable theme (use default theme)
But this error still happen..
I dont know what it problem…
@seriusmedia its really weird indeed, do you know which PHP version your website is using? Perhaps it may be an old version, talk to your hosting to see if they can update it to PHP 7 or higher and let us know if it helps.
You should be able to identify your website`s php version under the cPanel/Plesk
Alternatively you can install a plugin like this: WordPress PHP Info Plugin