fatal error

  • ana cristina garcia

    (@ana-cristina-garcia)


    10 years ago

    Help please not operating site

    Warning: require_once(/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php): failed to open stream: No such file or directory in /home2/ab75038/public_html/wp-content/plugins/canva/canva.php on line 54

    Fatal error: require_once(): Failed opening required ‘/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php’ (include_path=’.:/opt/php54/lib/php’) in /home2/ab75038/public_html/wp-content/plugins/canva/canva.php on line 54

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi

    (@esmi)

    10 years ago

    FTP into your site (or use whatever file management application your host provides) & delete the wp-content/plugins/canva folder.

    Thread Starter ana cristina garcia

    (@ana-cristina-garcia)

    10 years ago

    esmi wrote:

    FTP into your site (or use whatever file management application your host provides) & delete the wp-content/plugins/canva folder.

    answer
    I can not access as I fix as income to delete the folder
    Thank you

    esmi

    (@esmi)

    10 years ago

    I’m sorry – I’m not sure what you mean.

    Thread Starter ana cristina garcia

    (@ana-cristina-garcia)

    10 years ago

    answer
    I can not access I do

    esmi

    (@esmi)

    10 years ago

    Why can you not access your site’s files? You do not need to login to your site to do this.

    Thread Starter ana cristina garcia

    (@ana-cristina-garcia)

    10 years ago

    answer

    only gives this message

    Warning: require_once (/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php): failed to open stream: No such file or directory in / home2 / ab75038 / public_html / wp-content / plugins /canva/canva.php on line 54

    Fatal error: require_once (): Failed opening required ‘/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php’ (include_path = ‘.: / Opt / php54 / lib / php’) in /home2/ab75038/public_html/wp-content/plugins/canva/canva.php on line 54
    not operating site

    danhgilmore

    (@danhgilmore)

    10 years ago

    You need to access your plugin files via your web host, NOT via WordPress.

    conocebiz

    (@conocebiz)

    10 years ago

    Thanks semi, work around worked fine for me. Any thoughts why Canva plugin just started failing?

    danhgilmore

    (@danhgilmore)

    9 years, 12 months ago

    You’d have to contact there dev team here: https://wordpress.org/support/plugin/canva

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘fatal error’ is closed to new replies.