Fatal error

Resolved

(@mrppp)

hi, never had an issue before but moved servers now i get the following note xxx replaces details

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 424463 bytes) in /home/xxxx/public_html/wp-content/plugins/duplicator/classes/package.installer.php on line 185

********************************************************************************
PACKAGE-LOG: 2014-11-13 10:56:56
NOTICE: Do NOT post to public sites or forums
********************************************************************************
VERSION:	0.5.8
WORDPRESS:	4.0
PHP INFO:	5.5.18 | SAPI: cgi-fcgi
SERVER:		Apache
PHP TIME LIMIT: (0) no time limit imposed
PHP MAX MEMORY: Unabled to set php memory_limit 

********************************************************************************
DATABASE:
********************************************************************************
BUILD MODE:   PHP
MYSQLDUMP:    Not Supported
MYSQLTIMEOUT: 5000
TABLES: total:17 | filtered:0 | create:17
FILTERED: []
xxx_bpspro_db_backup (0)
xxx_bpspro_login_security (0)
xxx_bpspro_seclog_ignore (0)
xxx_commentmeta (0)
xxx_comments (1)
xxx_duplicator_packages (2)
xxx_links (0)
xxx_masterslider_options (1)
xxx_masterslider_sliders (4)
xxx_options (238)
xxx_postmeta (579)
xxx_posts (651)
xxx_term_relationships (10)
xxx_term_taxonomy (2)
xxx_terms (2)
xxx_usermeta (27)
xxx_users (1)
SQL CREATED: 20141113_xxxxxx_54648e7153c515658141113105649_database.sql
SQL FILE SIZE: 3.27MB
SQL RUNTIME: 3.28 sec. 

********************************************************************************
ARCHIVE (ZIP):
********************************************************************************
ARCHIVE DIR:  /home/xxxxxx/public_html
ARCHIVE FILE: 20141113_xxxxxx_54648e7153c515658141113105649_archive.zip
FILTERS: *OFF*
DIRS:  not set
EXTS:  not set
----------------------------------------
COMPRESSING
SIZE:	56.2MB
STATS:	Dirs 317 | Files 3,079 | Links 0
SQL ADDED: 20141113_xxxxxx_54648e7153c515658141113105649_database.sql
WARNING: Unable to zip directory: '/home/xxxxxx/public_html'
ZipArchive Object
(
    [status] => 0
    [statusSys] => 0
    [numFiles] => 3396
    [filename] => /home/xxxxxx/public_html/wp-snapshots/tmp/20141113_xxxxxx_54648e7153c515658141113105649_archive.zip
    [comment] =>
)

COMPRESSION RESULT: '1'
COMPRESSED SIZE: 29.98MB
ARCHIVE RUNTIME: 30.93 sec. 

********************************************************************************
INSTALLER:
********************************************************************************
INSTALLER FILE: Build Start
INSTALLER FILE: Build Finished
INSTALLER FILE: Preping for use

https://wordpress.org/plugins/duplicator/

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter mrppp
(@mrppp)

11 years, 6 months ago
Got my hosting company to increase timeout Max Execution Time: 300

But now i get
```
Server Status: 200 -OK
Error Message:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 424463 bytes) in /home/xxxx/public_html/wp-content/plugins/duplicator/classes/package.installer.php on line 185
```
it just seems to take ages, never had issue on any other site. and this one is much smaller

php from diagnostics screen
Version 5.5.18
SAPI cgi-fcgi
User xxxxx
Safe Mode Off
Memory Limit 32M
Memory In Use 30.75 MB
Max Execution Time 300
Shell Exec Not Supported
Cory Lamle
(@corylamleorg)

11 years, 6 months ago

Hey MrPPP

There is another setting in the php.ini for increasing memory limits look for:

memory_limit = 512M

Cheers~

Thread Starter mrppp
(@mrppp)

11 years, 6 months ago

Thanks will get them to have a look, what should it be set to. The odd thing is total size 30Mb, i have other sites bigger and no issues.
Is this normal
PHP MAX MEMORY: Unabled to set php memory_limit
Don’t suppose you can delete the details above?
NOTICE: Do NOT post to public sites or forums DOH!!

Cory Lamle
(@corylamleorg)

11 years, 5 months ago

Yeah, server configurations can be so different amount hosts its hard to tell exactly why… I really can’t edit the forums, sorry… It looks like you xxxx out the important parts. I would go ahead and delete any package you may have and you should be ok…

Cheers~

Viewing 4 replies - 1 through 4 (of 4 total)

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