Support » Plugin: Ultimate Client Dash » Fatal Error upon installation

  • Resolved Benjamin Intal

    (@bfintal)


    Was excited about this, but after activation in a multisite, then without touching any settings yet, I get this when visiting a site:

    Fatal error: Uncaught Error: Call to a member function remove_cap() on null in /home/…/wp-content/plugins/ulimate-client-dash/admin/options/client-capabilities.php:58 Stack trace: #0 /home/…/wp-includes/class-wp-hook.php(286): ucd_client_caps_appearance(”) #1 /home/…/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/…/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/…/wp-admin/admin.php(169): do_action(‘admin_init’) #4 /home/…/wp-admin/edit.php(10): require_once(‘/home/gambit01/…’) #5 {main} thrown in /home/…/wp-content/plugins/ulimate-client-dash/admin/options/client-capabilities.php on line 58

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  • Plugin Author WP Codeus

    (@wpcodeus)

    Hey Benjamin,

    You’re most likely getting this error due to a conflict with a 3rd party plugin. Here are something you can do to troubleshoot this.

    1. Disabled all plugins and activate them one by one to see which one is the culprit.
    2. Instead of network installing Ultimate Client Dash, individually install Ultimate Client Dash for each site under your multisite install.

    Hopefully one of those helps with your issue.

    Best,
    Kevin W.

    Thread Starter Benjamin Intal

    (@bfintal)

    I initially thought that User Role Editor had something to do with it since the error was about capabilities. I removed all my roles and deactivated it but it still errored out. I also barely have any plugins activated in each site.

    I tried your second suggestion and it worked when I installed it per site instead.

    Unfortunately that means that I’ll have to adjust this for every site in our multisite. 🙁 Do you have any solutions for that? I don’t think multisite is covered in even the pro version.

    Plugin Author WP Codeus

    (@wpcodeus)

    Benjamin, unfortunately at this time multisite isn’t a supported feature for either versions. Eventually, we do plan on making UCD support a multisite install and also integrating a import-export option that would solve both your problems.

    Our work log has just been crazy busy this year working on a few other plugins and our main services. We are hoping to add both of these features early next year or sooner depending on our work log.

Viewing 3 replies - 1 through 3 (of 3 total)
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