• Resolved Jonny Giddens

    (@jonny-giddens)


    I have just clicked update to the latest version and now my site is not working I just get this Fatal error message

    Fatal error: Call to undefined function wp_generate_password() in /home/faszinat/public_html/wp/wp-content/plugins/better-wp-security/core/class-itsec-logger.php on line 24

    I can not access the site or login to disable the plugin. Any help appreciated!!!!

    https://wordpress.org/plugins/better-wp-security/

Viewing 6 replies - 1 through 6 (of 6 total)
  • @jonny Giddens

    Use cPanel or FTP to access your hosting env and then rename the wp-content/plugins/better-wp-security folder.

    dwinden

    Thread Starter Jonny Giddens

    (@jonny-giddens)

    Thank you so much Dwinden!

    What should I rename it to?

    Jonny

    @jonny Giddens

    You can rename it into anything you want.
    The effect of renaming a plugin folder is that it is automatically deactivated. Rename it to something like better-wp-security_deactivated.

    Out of curiosity, from what iTSec plugin version did you update ?
    A recent one or an older release ?

    You can find the full version history here.

    dwinden

    @jonny Giddens

    Allthough this particular fatal error is not specifically mentioned as fixed in the 5.3.4 Changelog I think this issue was fixed in the latest (5.3.4) release.

    According to the 5.3.4 Changelog:

    Bug Fix: If a cryptographically secure log file name can’t be generated, queue up log file writes until we can.

    Please verify this issue is fixed in the 5.3.4 release.

    If the issue turns out to be fixed please mark this topic as ‘resolved’.

    dwinden

    @jonny Giddens

    If you require no further assistance please take a moment and mark this topic as ‘resolved’.

    dwinden

    Thread Starter Jonny Giddens

    (@jonny-giddens)

    resolved thank you so much

Viewing 6 replies - 1 through 6 (of 6 total)

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