Plugin Support
wfphil
(@wfphil)
Hi @dougster123
It should be fixed now as AWS, our hosting provider, had some internet routing issues yesterday.
Update: 2021-09-02 1507 Pacific Time:
Something is still seriously wrong with any page within https://www.fastorslow.com/app/dashboard.
The left column menu loads, but the main part of the page takes 2+ minutes to load. Firefox throws a message “This page is slowing down Firefox. To speed up your browser, stop this page”. At the bottom
!!NOTE!! : Message note and the bottom FF browser:
“Performing a TLS handshake to http://www.googletagmanager.com”
Any browser yields the problem.
Let me know if I can be of any assistance.
Thank you,
Doug
Plugin Support
wfphil
(@wfphil)
Hi @dougster123
Thank you for the update.
It looks like your internet connection can’t connect to Google Tag Manager.
The two minute delay would be the browser timing out on that request which will block other requests since it’s a script tag.
You mentioned http://www.googletagmanager.com – does the browser actually show http://www.googletagmanager.com or is it the HTTPS version https://www.googletagmanager.com?
It should be the latter.
If you have cURL installed on your computer can you run these two commands below and let me know the output for each:
curl -v http://www.googletagmanager.com
curl -v https://www.googletagmanager.com
If you are unable to do that then open both the URL’s below in your browser:
http://www.googletagmanager.com
https://www.googletagmanager.com
They should return a 400 page.
If that fails, it is either something in your network setup, an issue with your Internet service provider, DNS, or an issue with Google. In any case, if that connection fails, there is very little we can do on our end to help.
If that succeeds, we will need to get more information to troubleshoot further.
