Fancybox

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    11 years, 3 months ago

    Hi Jan,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    11 years, 3 months ago

    Hi Jan,

    We kindly ask you to specify, which kind of problems with your websites appear? Our plugin uses “Fancybox” JS-plugin to display gallery images in a lightbox. There is no malware “Fancybox” in our plugin.

    Regards,
    BestWebSoft Support Team

    Thread Starter Janussie

    (@janussie)

    11 years, 3 months ago

    Hello !

    There was spam on both of my sites. I did remove several plugins and they are disappeared. But on 1 site I still have a problem.

    Bij scanning via http://sitecheck.sucuri.net/ I get this warning:
    “
    Scan
    Result Severity Recommendation

    Server Errors Detected Critical Get Your SiteCleaned

    ISSUE DETECTED DEFINITION INFECTED URL

    Internal Server Error 500-error?v1 http://xxxx.nl/404javascript.js”

    I did remove the URL, otherwise I get perhaps more troubles !

    I hope you can help me !

    Thank you very much ! greetings from Holand, Jan

    Plugin Author bestwebsoft

    (@bestwebsoft)

    11 years, 3 months ago

    Hi Jan,

    As we have written before, our plugin uses “Fancybox” JS-plugin to display gallery images in a lightbox. There is no malware “Fancybox” in our plugin. Possibly, your website got infected with a virus, but our plugin has nothing to do with it, as our plugin does not contain any viruses. We maintain the quality of our products and thus can guarantee that. In case there is an issue with a virus on your website, we kindly ask you to contact the support service of your hosting.

    Regards,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)

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