FAILURE Message on submit

  • Schaefs

    (@schaefs)


    7 years, 11 months ago

    Just started 10 hours ago on live site and test site.
    Emails go through, but after user submits the form there is an error message: “Sender’s message failed to send”

    I changed the error message to see if it was “spam” or “failed to send” and it is caused on the Sender’s message failed to send. (new error message is: “There was an error trying to send your message. FAILURE”)

    This causes people to keep re-submitting the form.

    What would be the cause of this? I re-installed the plug-in, but still am getting this error.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Schaefs

    (@schaefs)

    7 years, 11 months ago

    If I deactivate Woocommerce, the message sends correctly (except for the redirect).

    There was a Woocommerce update yesterday, so this must be the cause.

    Anyone else having this issue?

    kpmarz

    (@kpmarz)

    7 years, 11 months ago

    I am having same exact issue except I get the failed to send error AND a successful submit message. I also do not have woocommerce installed.

    • This reply was modified 7 years, 11 months ago by kpmarz.
Viewing 2 replies - 1 through 2 (of 2 total)

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