Failed Validation Error Location

  • Resolved diamich

    (@diamich)


    2 years, 9 months ago

    I’ve installed PPOM and for the most part, it seems to behave as expected EXCEPT when it comes to the meeting of conditions. When a choice must be made before allowing the Add To Cart, the failure error isn’t displayed on the product page so the customer can correct their mistake. Instead, the failure isn’t displayed until the View Cart or Checkout pages. If they only intend on buying one item, that’s a lost sale. To me this is a bug but if not, is there a work-around to get the message on the product page? And yes, I did try the legacy settings. Please advise. Thank you.

    The page I need help with: [log in to see the link]

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  • luciamarinescu

    (@luciamarinescu)

    2 years, 9 months ago

    Hi @diamich,

    Thanks for choosing PPOM!

    I checked the page that you provided, selected a checkbox and added the product to cart and I didn’t encounter any issue in the View Cart/Checkout pages. If you still encounter the issue, please provide us the steps necessary to replicate the behaviour on our end.

    Have a nice day!

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