• Resolved gjlacy

    (@gjlacy)


    Failed to generate Critical CSS
    Hmm, looks like something went wrong. We’re still seeing an unexpected error. Please reach out to our support to get help.

    Hide error message
    This URL is redirecting to a different page:
    https://www.godletters.org/
    What to do
    This may indicate that a WordPress plugin is redirecting users who are not logged in to a different location, or it may indicate that your hosting provider is redirecting your WordPress site to a different URL.
    1
    Try visiting the link using “Incognito Mode” or “Private Browsing” in your browser and note if the page is being redirected.
    2
    If it is redirecting, check if a plugin could potentially create the redirection and fix it if appropriate. Otherwise, contact your hosting provider for assistance to fix the URL redirection.
    3
    If you believe the issue is resolved, please try again.

    have deactivated all plugins to no avail

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi @gjlacy,

    Thanks for reporting this, and sorry for the trouble! Also thanks for checking for any plugin conflicts before contacting us.

    The error reported means that WordPress thinks your site lives at https://godletters.org/, but also on https://www.godletters.org/. (Note the difference between www and no www).

    I see that there is a redirect in place, but you can also check your “Site Address (URL)” setting under “Settings > General” on your WordPress admin screen. Please make sure that the URL there matches your site’s real address.

    Once that’s done then de-activate and re-activate the Jetpack Boost settings (Optimize CSS loading, Defer non-essential JS, and Lazy load images), and then refresh the Overall score.

    Let me know how you get on and if you still have problems, we’ll give it another look.

    • This reply was modified 3 years, 11 months ago by Stef (a11n).
Viewing 1 replies (of 1 total)

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