Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Apologies for the delay.
Kindly upload the backup log in Google Drive, Dropbox or any other cloud storage you prefer and share the link here.
Best Wishes,
Bryle
I don’t have permission to access it, can you change the access to “anyone with this link”
I was able to access it, thank you.
You have an exceptionally large number of “Uploads” files
You have a http code: 404. This happens when your server’s PHP settings time out and the upload connection is severed.
Can you try adding the following to your wp-config to increase the memory limit.
define(‘WP_MEMORY_LIMIT’, ‘512M’);
Hi again,
I changed to code on wp-config and tried to back-up again. Kept going for quite a white but now it shows as NOT FINISHED and nothing is happening.
Here’s the latest log:
https://drive.google.com/file/d/1nBzXdBIlWg09ePD6VqpANzMKrfhXS6u4/view?usp=sharing
I know it’s trying to prune sets, but I had to delete a lot of files from the Drive to make room for repeated attempts to back-up. So I know I’m getting some error messages about that. Can you take another look for me please?
Thank you so much!
Hi,
You are still getting the same error. However, this log does look a lot better (the process halts during the pruning of the backup which right at the end).
Can you post your php error logs ?(these are normally in the root of your site).
Sorry, but I could not find any php error logs. Anything else I can try?
TY!
Would be willing to temporarily install a debug plugin such as this: https://wordpress.org/plugins/debug-log-manager/ (this one if my favourite but there are others!)
Once you have activated the debugging, can you then run a backup and look for any fatal errors and let me know what they are.
You can remove the plugin again afterwards if you would like to.
