failed activation

  • Resolved allbtoq

    (@allbtoq)


    8 years, 7 months ago

    Hi,
    I’m using Master Slider since year and never had a problem until now. Suddenly, my webpage found a problem with Master Slider. I deactivated it and when I try to activate it again, it says following, which is the same my webpage said when trying to load the plugin until I deactivated it:

    Plugin could not be activated because of a fatal error.
    Fatal error: require_once(): Failed opening required ‘/homepages/29/d390402709/htdocs/app390402726/wp-content/plugins/master-slider/includes/init/define.php’ (include_path=’.:/usr/lib/php5.6′) in /homepages/29/d390402709/htdocs/app390402726/wp-content/plugins/master-slider/master-slider.php on line 45

    My plugin should be updated (last update one month ago).
    I appreciate any help.
    Thanks a lot,
    Alberto

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor averta support

    (@averta_support)

    8 years, 7 months ago

    Hi Alberto,

    Thank you for choosing Master Slider.

    Please delete the plugin and install it again. Your sliders’ info will not be removed.

    Let me know if the problem persists.

    Best,
    Averta

Viewing 1 replies (of 1 total)

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