Fail to send

  • navyblossom

    (@navyblossom)


    4 years, 1 month ago

    Hi there,

    My contact form has stopped sending messages – instead I get the red error ‘FAILED TO SEND YOUR MESSAGE. PLEASE TRY LATER’
    Please assist in what could be the case or where I can fix it.
    Zandri

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    4 years, 1 month ago

    What other plugins and theme do you use on the site?

    Thread Starter navyblossom

    (@navyblossom)

    4 years, 1 month ago

    I use Avada Builder. Had no issues with form until recently.
    All themes, WP and plugins are up to date.

    Ian Sackofwits

    (@plantprogrammer)

    4 years, 1 month ago

    Hi, navyblossom, I’m another Contact Form 7 user.

    Please try using the “Health Check” plugin to diagnose the issue: https://wordpress.org/plugins/health-check/.

    In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.

    In this case, please try deactivating plugins (besides Contact Form 7)/switching your current theme to determine if plugins and/or theme(s) are causing your issue.

    amesmich

    (@amesmich)

    4 years, 1 month ago

    I am having the same issue also with Avada. The forms worked fine, then it suddenly stopped. I use Dreamhost as a host. The health check plugin tested everything successfully. Wp_mail even works.

    Just tested with everything deactivate including the theme, and it still fails so I dont think it a compatibility issue, I am starting to think it’s a host issue but I don’t really know.

    • This reply was modified 4 years, 1 month ago by amesmich.
Viewing 4 replies - 1 through 4 (of 4 total)

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