Thanks for your feedback and sorry to hear you are having a bad experience.
Would you mind reaching out to email@example.com and sending a system report as documented here so we can investigate the issue?
I’m sorry but I will not be email the support team. I do not have time to be messing around with a product or service that doesn’t work the first time its setup.
Could you please share what doesn’t work here as you haven’t provided anything in your comment?