Facebook Wrong Count

Resolved kopis.dev
(@kopisdev)

11 years, 8 months ago

Hello to all
I have installed your plugin in a number of sites – WP installations as replacement for the Jetpack Share Buttons module.
However in 2 of them the share count on the FB button is not the same as the one counted by the jetpack or it appears as zero.
On the other buttons the counts match up
The WP theme is the same in all cases and the layout
The 2 sites that we have problem uses permalink structure ?=id where the other use custom permalink structure
Any solutions ?

https://wordpress.org/plugins/simple-share-buttons-adder/

Viewing 15 replies - 1 through 15 (of 15 total)

Tamenori
(@tamenori)

11 years, 8 months ago

Hi,
Same issue for me (on my 2 sites), the FB counter does not work anymore (I use /%postname%/ permalink structure).
Still at zero even if I have some likes on Facebook.
I didn’t change anything.
Regards,
Tamenori

lucasbisch
(@lucasbisch)

11 years, 7 months ago

I also am having the same problem. Twitter and LinkedIn shares are counted and displayed, but 2 days ago we lost all share counts for facebook on all of our posts. It now displays 0, when the actual number is much higher!

Any help would be appreciated!!

Carret
(@carret)

11 years, 7 months ago

The same problem since a couple of days.

Gary Neal Hansen
(@gary-neal-hansen)

11 years, 7 months ago

I’m having the same problem. Facebook count remains “0” though I’m confident there have been shares.
Please help!

morticya33
(@morticya33)

11 years, 7 months ago

I am also having the same problem, however I actually have 2166 shares on this post:

http://graph.facebook.com/http://blog.mindvalleyacademy.com/happiness-and-positive-living/what-would-you-say-to-your-younger-self

Is there something wrong with the getFacebookShareCount() function?

geo_ovi
(@geo_ovi)

11 years, 7 months ago

Hello. I solved this problem for me.
I had “?” char in the link and facebook didnt count my shares on page.

I changed my url’s and now the counter works .

Ty for plugin

renegademothering
(@renegademothering)

11 years, 7 months ago

I’m having the same problem. Everything works except Facebook (Twitter, Pinterest, etc.). This morning my last post had 5,000 shares. Now it has “0.” GRRRRRRR.

Bojan
(@bojanbilly)

11 years, 7 months ago

Same here. Facebook counter died 🙁

lucasbisch
(@lucasbisch)

11 years, 7 months ago

Fixed!!!!!

renegademothering
(@renegademothering)

11 years, 7 months ago

@lucasbisch How did you fix it if you don’t mind me asking…it’s driving me nuts.

lucasbisch
(@lucasbisch)

11 years, 7 months ago

I didn’t. I DL’d the 4.8 update and within 5 hours they were all back!

lucasbisch
(@lucasbisch)

11 years, 7 months ago

Uh oh. Lost it again. No more Facebook Shares. Had it until sent a new post live. Lost them all again!

General Seed
(@autocultivo)

11 years, 7 months ago

I’m having the same problem. Facebook count remains “0”

P T
(@pthomson87)

11 years, 7 months ago

I’m guessing this is something to do with the limit on the amount of requests your allowed to sending to graph.facebook.com without an api from the same server/ip, though I could be mistaken.

Plugin authors should integrate an option to allow you to put your api details in and thus you’ll increase the amount of requests (drastically) that you’re allowed to to send to facebook to return back the share values.

I had a similar problem here: https://wordpress.org/support/topic/cannot-use-object-of-type-stdclass-as-array-2?replies=3

Plugin Author Simple Share
(@davidoffneal)

11 years, 6 months ago

Hi all,

Please review the information on this page which should explain what’s going on, for Facebook at least. Further social share counts will be added if it becomes a requirement.

Thanks,

David