Hi @thegennia,
We are aware of an issue where some video posts may not display properly or play. Our developers are working on this fix now. It will be addressed in our next update. Unsure on a time frame, but hopefully soon.
All that being said, it is also possible that the FB video could fall into FB’s most recent privacy policy, where FB does not allow any private content out via the API, only within FB itself.
After our update is pushed (tomorrow or in the coming days), after you update, if you still get the permissions message, then the video will have run afoul of FB’s latest privacy policy. Hopefully the update will resolve the issue.
We will let you know when the update gets pushed.
Hi @thegennia,
Our developers just pushed an update with regards to some FB images & video not displaying (as well as a few other bug fixes).
Update has been pushed and the issues are now resolved.
Please update your Feed Them Social free version to 2.9.6.2
After you update the plugin, you may need to clear the FTS cache on your WP page for the changes to take effect.
Also, in your shortcode, if you set your popup from popup=no to popup=yes and then the comments will show in the FB video feed popup window as well.
Lastly, anything that FB allows across their API will now display. If you notice a FB image, post or video not displaying, that would mean it has fallen under FB’s recent privacy policy and the image/video/post has privacy settings attached, and thus FB will not allow that content outside of FB.
Best Regards
It’s working now! Thank you!
