Facebook OG image not appearing

  • Resolved thetoolman123

    (@thetoolman123)


    6 years, 3 months ago

    Hi there,

    I have added an image for my Facebook Open Graph settings in admin, but when I test sharing my page via a Facebook sharing link (I am using ShareThis), the image doesn’t appear.

    This is what is in my header:

    <meta property="og:locale" content="en_US" />
<meta property="og:type" content="article" />
<meta property="og:title" content="Homepage" />
<meta property="og:url" content="https://www.website.community/homepage/" />
<meta property="og:site_name" content="TITLE" />
<meta property="article:publisher" content="https://www.facebook.com/my-page" />
<meta property="article:author" content="https://www.facebook.com/my-page" />
<meta property="og:image" content="https://www.website.community/wp-content/uploads/2020/03/facebook-image.png" />
<meta property="og:image:secure_url" content="https://www.website.community/wp-content/uploads/2020/03/facebook-image.png" />
<meta property="og:image:width" content="1200" />
<meta property="og:image:height" content="630" />

    Does anyone know what could be wrong?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Jerlyn

    (@jerparx)

    6 years, 3 months ago

    @thetoolman123

    Can you please provide the URL you’re trying to share on Facebook?

    You may want to scrape your URL using the Facebook debug tool as shown in this article: https://yoast.com/help/facebook-sharing-updated-details/.

    Thread Starter thetoolman123

    (@thetoolman123)

    6 years, 3 months ago

    Hi,

    The URL is:
    https://www.banstead.community/

    I have tried to rescrape it, but getting the following:

    Warnings That Should Be Fixed
    Inferred Property
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
    Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
    When and how we last scraped the URL
    Time Scraped
    5 hours ago
    Scrape Again
    Response Code 206

    Plugin Support amboutwe

    (@amboutwe)

    6 years, 3 months ago

    The source code of the URL above and the /homepage/ landing page do not contain any Yoast output or any custom Open Graph tags. Additionally, I don’t see any share buttons that share the content to social media. I do see a few follow icons that link to your social profiles.

    This would explain why Facebook doesn’t include any information when you share it. Does a visitor have to be logged in to see the share buttons? If you use a private or incognito browser window, do you see the Open Graph tags in the source code?

    Thread Starter thetoolman123

    (@thetoolman123)

    6 years, 3 months ago

    Hi,

    I have now added the meta tags manually to my HTML index and also header.php to the main website (the index.html is a landing page for now), but still no luck.

    This is the code I am using:

    <div data-network="facebook" class="st-custom-button help-us-grow-btn btn-facebook" data-url="https://www.banstead.community" data-title="Banstead Community Forum">Share on Facebook</div>

    devnihil

    (@devnihil)

    6 years, 3 months ago

    We rechecked your homepage and confirmed that https://www.banstead.community/wp-content/uploads/2020/03/facebook-image.png is being output as the og:image. Also, after rescraping the URL several times this is now appearing as the image as you can see here.

    Thread Starter thetoolman123

    (@thetoolman123)

    6 years, 3 months ago

    Hi,

    Thank you very much for fixing this for me!

    Will it make any difference if I use a JPEG or PNG as I have noticed the image has become a bit compressed. The JPEG I used was not compressed either.

    Thanks again!

    Plugin Support amboutwe

    (@amboutwe)

    6 years, 3 months ago

    Facebook image guidelines (here) do not specify that you use one image type over another. Both should be accepted as long as they meet the other requirements.

    Jerlyn

    (@jerparx)

    6 years, 3 months ago

    Closed. No further questions.

Viewing 8 replies - 1 through 8 (of 8 total)

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