Facebook for WooCommerce error….

Viewing 15 replies - 1 through 15 (of 20 total)
1 2
  • Saif

    (@babylon1999)

    2 years, 10 months ago

    Hello @lubo2019,

    Thank you for reaching out!

    Is this happening with all products or only this one?

    Could you also send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select β€œGet system report” and then β€œDownload for support” (after you scroll down a bit)”. Once done, please upload it to this chat.

    Look forward to hearing back from you.

    Thread Starter lubo2019

    (@lubo2019)

    2 years, 10 months ago

    Hi Saif,

    Thank you for your response.

    WordPress Environment

WordPress address (URL): https://nik-autoparts.com
Site address (URL): https://nik-autoparts.com
WC Version: 7.8.1
REST API Version: βœ” 7.8.1
WC Blocks Version: βœ” 10.2.4
Action Scheduler Version: βœ” 3.5.4
Log Directory Writable: βœ”
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: βœ”
Language: bg_BG
External object cache: βœ”

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 360
PHP Max Input Vars: 8000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.21-MariaDB
Max Upload Size: 256 MB
Default Timezone is UTC: βœ”
fsockopen/cURL: βœ”
SoapClient: βœ”
DOMDocument: βœ”
GZip: βœ”
Multibyte String: βœ”
Remote Post: βœ”
Remote Get: βœ”

Database

WC Database Version: 7.8.1
WC Database Prefix: wp551_
Total Database Size: 139.68MB
Database Data Size: 112.72MB
Database Index Size: 26.96MB
wp551_woocommerce_sessions: Data: 18.49MB + Index: 0.66MB + Engine MyISAM
wp551_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp551_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_actionscheduler_actions: Data: 1.20MB + Index: 0.49MB + Engine MyISAM
wp551_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_actionscheduler_logs: Data: 1.08MB + Index: 0.56MB + Engine MyISAM
wp551_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_aioseo_notifications: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_aioseo_posts: Data: 0.50MB + Index: 0.03MB + Engine MyISAM
wp551_b2s_network_insights: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp551_b2s_posts_drafts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_favorites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_insights: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_network_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_sched_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_user: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_b2s_user_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_user_network_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_cli_cookie_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_cli_cookie_scan_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_cli_cookie_scan_cookies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_cli_cookie_scan_url: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp551_cli_scripts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_gdpr_cc_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
wp551_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_itpt_itwpt_templates: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp551_itpt_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_itpt_posts: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp551_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_litespeed_crawler: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_litespeed_crawler_blacklist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_litespeed_img_optm: Data: 0.82MB + Index: 0.41MB + Engine MyISAM
wp551_litespeed_img_optming: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp551_litespeed_url: Data: 0.36MB + Index: 0.34MB + Engine MyISAM
wp551_litespeed_url_file: Data: 1.66MB + Index: 3.07MB + Engine MyISAM
wp551_options: Data: 5.85MB + Index: 0.45MB + Engine MyISAM
wp551_postmeta: Data: 33.95MB + Index: 7.70MB + Engine MyISAM
wp551_posts: Data: 22.58MB + Index: 0.75MB + Engine MyISAM
wp551_seopress_significant_keywords: Data: 1.30MB + Index: 1.50MB + Engine MyISAM
wp551_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_termmeta: Data: 7.72MB + Index: 4.12MB + Engine MyISAM
wp551_terms: Data: 1.10MB + Index: 1.61MB + Engine MyISAM
wp551_term_relationships: Data: 0.64MB + Index: 1.47MB + Engine MyISAM
wp551_term_taxonomy: Data: 0.78MB + Index: 0.87MB + Engine MyISAM
wp551_trp_dictionary_bg_bg_en_us: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wp551_trp_gettext_bg_bg: Data: 0.25MB + Index: 0.39MB + Engine MyISAM
wp551_trp_gettext_en_us: Data: 0.19MB + Index: 0.42MB + Engine MyISAM
wp551_trp_original_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_trp_original_strings: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp551_usermeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp551_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_admin_notes: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wp551_wc_admin_note_actions: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp551_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_product_meta_lookup: Data: 0.19MB + Index: 0.32MB + Engine MyISAM
wp551_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfconfig: Data: 2.14MB + Index: 0.02MB + Engine MyISAM
wp551_wfcrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp551_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wffilemods: Data: 4.45MB + Index: 0.56MB + Engine MyISAM
wp551_wfhits: Data: 0.15MB + Index: 0.03MB + Engine MyISAM
wp551_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp551_wfknownfilelist: Data: 3.17MB + Index: 0.17MB + Engine MyISAM
wp551_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp551_wflogins: Data: 0.12MB + Index: 0.03MB + Engine MyISAM
wp551_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp551_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp551_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp551_wfnotifications: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp551_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfstatus: Data: 0.24MB + Index: 0.10MB + Engine MyISAM
wp551_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfwaffailures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpvivid_scan_result: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpvivid_unused_uploads_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_yith_wcwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wpstg0_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_categorymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_member_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_options: Data: 1.89MB + Index: 0.06MB + Engine MyISAM
wpstg0_portfolio_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_postmeta: Data: 0.32MB + Index: 0.19MB + Engine MyISAM
wpstg0_posts: Data: 1.08MB + Index: 0.07MB + Engine MyISAM
wpstg0_product_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpstg0_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_product_meta_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_yith_wcwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

Post Type Counts

attachment: 2182
b2s_ex_post: 8
cookielawinfo: 6
custom_css: 1
flamingo_contact: 1
language_switcher: 4
mbp_post_entity: 1
mbp-google-subposts: 1
nav_menu_item: 6
oembed_cache: 27
page: 17
post: 39
product: 3624
product-feed: 1
revision: 370
seopress_404: 1
seopress_schemas: 1
shop_order: 6
wc_product_table: 2
woo_product_tab: 1
wp_global_styles: 1
wpcf7_contact_form: 1

Security

Secure connection (HTTPS): βœ”
Hide errors from visitors: βœ”

Active Plugins (18)

Blog2Social: Social Media Auto Post & Scheduler: by Blog2Social
Adenion – 7.1.2

Contact Form 7: by Takayuki Miyoshi – 5.7.7
Disable WP Sitemaps: by Jeff Starr – 1.7
Facebook for WooCommerce: by Facebook – 3.0.26
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
GDPR Cookie Compliance: by Moove Agency – 4.12.3
Site Kit by Google: by Google – 1.103.0
GTranslate: by Translate AI Multilingual Solutions – 3.0.3
Hide featured image on all single page/post: by TylerTork – 1.0
LiteSpeed Cache: by LiteSpeed Technologies – 5.5
Facebook for WooCommerce - settings tools: by SkyVerge – 1.0.0
Custom Product Tabs Lite for WooCommerce: by SkyVerge – 1.7.8
WooCommerce Stripe Gateway: by WooCommerce – 7.4.1
WooCommerce: by Automattic – 7.8.1
Wordfence Security: by Wordfence – 7.10.0
Auto Publish for Google My Business: by Martin Gibson – 3.7
SEOPress PRO: by SEOPress – 5.5
SEOPress: by The SEO Guys at SEOPress – 6.7.2

Inactive Plugins (0)

Dropin Plugins (1)

object-cache.php: object-cache.php

Settings

API Enabled: –
Force SSL: –
Currency: BGN (Π»Π².)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Flatsome
Version: 3.17.3
Author URL: https://uxthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: βœ”

Templates

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: βœ” Next scheduled: 2023-07-01 11:36:33 +00:00
Options: βœ”
Notes: 163
Onboarding: completed

Action Scheduler

Complete: 2,028
Oldest: 2023-05-30 19:16:13 +0000
Newest: 2023-06-30 18:24:43 +0000

Failed: 1,459
Oldest: 2022-03-09 15:15:22 +0000
Newest: 2023-06-01 10:02:38 +0000

Pending: 2
Oldest: 2023-07-01 00:48:27 +0000
Newest: 2023-07-01 00:57:29 +0000

Status report information

Generated at: 2023-06-30 18:36:53 +00:00
`
    Thread Starter lubo2019

    (@lubo2019)

    2 years, 10 months ago

    This is happening for all products ….

    xue28 (woo-hc)

    (@xue28)

    2 years, 10 months ago

    Hi @lubo2019

    Thanks for sharing the requested information above.

    I understand that this is happening to all products on your site.

    Please share with us the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thread Starter lubo2019

    (@lubo2019)

    2 years, 10 months ago

    Hi ,

    This is in the fatal error logs:

    • 06-26-2023 @ 09:23:21 – Your Facebook connection settings have been reset.

    One time event

    That’s all….

    xue28 (woo-hc)

    (@xue28)

    2 years, 10 months ago

    Hi @lubo2019

    Thanks for sharing the error logs above.

    I understand that your Facebook connection settings have been reset. This can occur due to a number of reasons such as updates to the Facebook API, changes in your Facebook account, or changes in your website settings.

    To reconnect your WooCommerce store with Facebook, navigate to Marketing > Facebook > Reconnect.

    You will be redirected to Facebook to confirm the connection. Make sure you’re logged into the correct Facebook account on your browser before proceeding.

    After confirming the connection on Facebook, you should be redirected back to your WooCommerce dashboard. If the connection is successful, your products should start syncing with your Facebook shop.

    You can also check the detailed guide here: Facebook for WooCommerce: How to re-connect

    Remember, for the Facebook connection to work properly, you need to have admin access to both the Facebook page and the Facebook Catalog you’re trying to connect.

    Please give it a try and let us know how it goes!

      Thread Starter lubo2019

      (@lubo2019)

      2 years, 10 months ago

      Thank you for you fast response.

      I already did that reinstalled the plug in cleaned the cache reconnected the store but the problem still exist. This problem started after the latest update….before that everything was working as it should….

      Saif

      (@babylon1999)

      2 years, 10 months ago

      Hello @lubo2019,

      I can imagine your frustration at this

      Would you please enable logging, repeat the steps to replicate the issue, and then share the log for us to review? To do so, please follow the below steps:

      1. Head to Marketing > Facebook.
      2. Enable debug mode at the bottom of the screen and save the settings.
      3. Repeat the steps to replicate the error which in this case is just updating a product.
      4. Head to WooCommerce > Status > Logs.
      5. Choose the Facebook log from the dropdown and click the “View” button to display the log. Please note that the log may be in UTC/GMT time, so it may be offset by a few hours.
      6. Copy and paste the log into https://gist.github.com/ and share the resulting link. You can also paste the logs directly in your reply.

      Look forward to hearing back from you.

      Thread Starter lubo2019

      (@lubo2019)

      2 years, 10 months ago

      Hi,

      There it is:

      7-06-2023 @ 13:21:03 - Request
      method: GET
      uri: https://graph.facebook.com/v16.0/3591400727763474?fields=name
      user-agent: Facebook-for-WooCommerce/3.0.27 (WooCommerce/7.8.2; WordPress/6.2.2)
      body:
      duration: 0.4789s

07-06-2023 @ 13:21:03 - Response
      code: 200
      message: OK
      body: {"name":"NIK AUTO - Catalog","id":"3591400727763474"}

07-06-2023 @ 13:22:07 - Request
      method: POST
      uri: https://graph.facebook.com/v16.0/6340201806062324
      user-agent: Facebook-for-WooCommerce/3.0.27 (WooCommerce/7.8.2; WordPress/6.2.2)
      body: {"name":"\u0411\u0420\u0410\u0412\u0410 \u0417\u0410 \u0417\u0410\u0414\u041d\u0418 \u0418 \u0421\u0422\u0420\u0410\u041d\u0418\u0427\u041d\u0418 \u0412\u0420\u0410\u0422\u0418, CITOREN JUMPER 1994-,FIAT DUCATO 1994-,PEUGEOT BOXER 1994-,IVECO DAILY 1999-EZC-CT-029","description":"\u0421\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \nCITOREN JUMPER 1994-,FIAT DUCATO 1994-,PEUGEOT BOXER 1994-,IVECO DAILY 1999- \n \n \n\u0411\u0430\u0440\u043a\u043e\u0434 \n5902048199614","image_url":"https:\/\/nik-autoparts.com\/wp-content\/uploads\/2023\/07\/EZC-CT-029.jpg","additional_image_urls":"","url":"https:\/\/nik-autoparts.com\/product\/ezc-ct-029\/","category":"\u0412\u042a\u0422\u0420\u0415\u0428\u041d\u041e \u0418 \u0412\u042a\u041d\u0428\u041d\u041e \u041e\u0411\u041e\u0420\u0423\u0414\u0412\u0410\u041d\u0415","brand":"NIK AUTO","retailer_id":"wc_post_id_14314","price":2073,"currency":"BGN","availability":"in stock","visibility":"published","sale_price_start_date":"1970-01-29T00:00+00:00","sale_price_end_date":"2038-01-17T23:59+00:00","sale_price":0}
      duration: 0.36824s

07-06-2023 @ 13:22:07 - Response
      code: 400
      message: Bad Request
      body: {"error":{"message":"Unsupported post request. Object with ID '6340201806062324' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api","type":"GraphMethodException","code":100,"error_subcode":33,"fbtrace_id":"AIcZjHlQucHWquAdcbnARh5"}}

07-06-2023 @ 13:22:07 - Updated product 6340201806062324 on Facebook has failed.
      07-06-2023 @ 13:22:16 - Request
      method: POST
      uri: https://graph.facebook.com/v16.0/152320963653304/events
      user-agent: Facebook-for-WooCommerce/3.0.27 (WooCommerce/7.8.2; WordPress/6.2.2)
      body: {"data":[{"action_source":"website","event_time":1688649735,"event_id":"e12eda36-c724-4d9d-967f-c6512569c214","event_source_url":"https:\/\/nik-autoparts.com\/product\/ezc-ct-029\/?no_admin_bar=1&preview=true","custom_data":{"content_name":"\u0411\u0420\u0410\u0412\u0410 \u0417\u0410 \u0417\u0410\u0414\u041d\u0418 \u0418 \u0421\u0422\u0420\u0410\u041d\u0418\u0427\u041d\u0418 \u0412\u0420\u0410\u0422\u0418, CITOREN JUMPER 1994-,FIAT DUCATO 1994-,PEUGEOT BOXER 1994-,IVECO DAILY 1999-EZC-CT-029","content_ids":"[\"wc_post_id_14314\"]","content_type":"product","contents":"[{\"id\":\"wc_post_id_14314\",\"quantity\":1}]","content_category":"\u0412\u042a\u0422\u0420\u0415\u0428\u041d\u041e \u0418 \u0412\u042a\u041d\u0428\u041d\u041e \u041e\u0411\u041e\u0420\u0423\u0414\u0412\u0410\u041d\u0415","value":"20.73","currency":"BGN"},"user_data":{"client_ip_address":"96.127.186.50","client_user_agent":"WordPress\/6.2.2; https:\/\/nik-autoparts.com","fbc":"fb.1.1687772867932.IwAR1XtQysHtBdRFmhVHnLyTG7rSWioO7LQqr2OeQ2UYi68OtT0oU0EBh1CEE","fbp":"fb.1.1685448416790.1585052492"},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.8.2-3.0.27"}
      duration: 0.38249s

07-06-2023 @ 13:22:16 - Response
      code: 200
      message: OK
      body: {"events_received":1,"messages":[],"fbtrace_id":"AHv5Btq7RXxPoECxj97c7gu"}

      Thread Starter lubo2019

      (@lubo2019)

      2 years, 10 months ago

      https://gist.github.com/aidebe1/b4ec0524b6c7fbca95e89e6551df55fb

      Sunday Ukafia

      (@sukafia)

      2 years, 10 months ago

      Hi @lubo2019,

      Thanks for the log. You can resolve the issue by resetting the Facebook metadata for all products. Navigate toΒ WooCommerce > Status > ToolsΒ and clickΒ Reset products Facebook settings:Β 

      https://d.pr/i/e1uL7L

      Full Image:Β https://d.pr/i/e1uL7L

      Please give this a try and let us know if the issue persists.

      Thread Starter lubo2019

      (@lubo2019)

      2 years, 10 months ago

      Hi ,

      I dont have these options I have only this one:

      Reset Facebook for WooCommerce settings

      This tool will clear your Facebook settings to reset them, allowing you to rebuild your connection.

      But when I press it I got:

      Nothing to Reset

      Thread Starter lubo2019

      (@lubo2019)

      2 years, 10 months ago

      Hi,

      I was looking to resolve this but there is no option to reset facebook products with the latest WooCommerce version. Could you suggest something else.

      Best Regards,

      Sunday Ukafia

      (@sukafia)

      2 years, 10 months ago

      Hi @lubo2019,

      Thanks for your patience. I can see the option on the latest version of WooCommerce (7.2) and Facebook for WooCommerce (3.0.28) on my end:

      https://d.pr/i/mPZC27
      Full Image: https://d.pr/i/mPZC27

      Please double-check that Facebook for WooCommerce is currently connected and ensure you’re on the latest version.

      If the issue persists, I’d recommend disconnecting and setting up afresh, creating a new catalog during the setup.

      Thread Starter lubo2019

      (@lubo2019)

      2 years, 10 months ago

      hi,

      WooCommerce version:7.8.2

      all of my plugins are up to date …

      I was trying to avoid creating a new catalog if you could suggest something that is compatible with the latest version of WooCommerce…

      Best Regards,

    Viewing 15 replies - 1 through 15 (of 20 total)
    1 2

    The topic ‘Facebook for WooCommerce error….’ is closed to new replies.