@ys888 Thank you for your feedback. We’re sorry to hear that you’ve had a bad experience with MultiVendorX.
We noticed that you’ve been using the product for quite some time, which is why we’re particularly concerned by your comments. MultiVendorX 5.0 was a major release that introduced significant improvements and architectural changes to make the platform more scalable and future-ready. While such large updates can sometimes require adjustments, our goal is always to improve stability and usability – not create additional challenges for our users.
What we find surprising is that we cannot locate any recent support requests related to the issues you’ve mentioned. Since this review appears to be posted from a newly created account, we’re unable to identify your support history or investigate the problems you’ve encountered.
Our customers have always been our highest priority, and our support team works hard to resolve issues quickly and effectively. If you’re experiencing bugs, update-related problems, or specific functionality that isn’t working as expected, we’d sincerely appreciate the opportunity to help.
Please share the details of the issues you’re facing, along with any support ticket IDs (if applicable), and our team will investigate them immediately. We are committed to resolving genuine issues and ensuring that MultiVendorX continues to meet the expectations of long-time users like yourself.
We look forward to hearing from you and working together toward a solution.
