Express not working

sciroccojim
(@sciroccojim)

8 years, 11 months ago
Using WooCommerce 3.0.5, Paypal plugin updated, Storefront theme. When I choose “Express Checkout” from the cart page, I get “10002 – Security header is not valid” after entering my customer info and clicking “Proceed to Paypal.”

I enabled “Enable admin email notifications for errors.” and this is what I get:
PayPal Express Checkout Error Notification
PayPal SetExpressCheckout API call failed:Detailed Error Message:
Short Error Message:
Error Code:
Error Severity Code:

I’ve gone ahead and disabled express checkout, because I’ll lose sales…
- This topic was modified 8 years, 11 months ago by sciroccojim.

Viewing 14 replies - 1 through 14 (of 14 total)

aris747
(@aris747)

8 years, 11 months ago

Not exactly the same issue but PP express related, I can’t make Sandbox to work, it says Paypal method not available when I enable it. It worked okay on Paypal standard.

Plugin Contributor angelleye
(@angelleye)

8 years, 11 months ago

So you’ve been using the plugin previously and it was fine, but updating to 1.4.0 started this error?

Plugin Contributor angelleye
(@angelleye)

8 years, 11 months ago

@aris747, have you just recently installed the plugin for the first time, or did you have the sandbox working fine prior to the 1.4.0 update?

Thread Starter sciroccojim
(@sciroccojim)

8 years, 11 months ago

Correct. Error started with the update.

aris747
(@aris747)

8 years, 11 months ago

I don’t think the Sandbox worked for me at the previous version either.

Plugin Contributor angelleye
(@angelleye)

8 years, 11 months ago

@sciroccojim, do the credentials still look correct in your settings, or do they look like they’ve been garbled?
Thread Starter sciroccojim
(@sciroccojim)

8 years, 11 months ago
Do you mean the Live API User Name, Pass and Sig? User name is correct, pass and sig are just dots. [redacted]
- This reply was modified 8 years, 11 months ago by bdbrown.
bdbrown
(@bdbrown)

8 years, 11 months ago

@sciroccojim – I’ve removed your offer to provide your logon credentials. Please do not offer to provide admin access to your site on these forums, and do not post any logon credentials here. Thanks.
https://make.wordpress.org/support/handbook/forum-welcome/#the-bad-stuff

Thread Starter sciroccojim
(@sciroccojim)

8 years, 11 months ago

Oh, my. Had no idea I couldn’t do that here (offer to send login info). Sorry.

bdbrown
(@bdbrown)

8 years, 11 months ago

@sciroccojim – No problem, now you know. Appreciate your cooperation.

Thread Starter sciroccojim
(@sciroccojim)

8 years, 11 months ago

Just installed the 1.4.1 update and re-enabled Express Checkout. After entering my billing info on the checkout page and selecting Express and Proceed to Paypal, I get “Error processing checkout. Please try again.” and remain on the Checkout page. The error email is the same as before.

Plugin Contributor angelleye
(@angelleye)

8 years, 11 months ago

@sciroccojim, please submit a ticket here so we can work more directly on this.

Thread Starter sciroccojim
(@sciroccojim)

8 years, 11 months ago

Done

Plugin Contributor angelleye
(@angelleye)

8 years, 11 months ago

Thanks, I’ll get to it soon.

Viewing 14 replies - 1 through 14 (of 14 total)

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