Export Issues – Issues with Columns Exported

  • Resolved dunedon

    (@dunedon)


    10 years, 1 month ago

    I’m having issues with the CSV export.

    #1) It doesn’t use the field headings specified, but puts the label of the control in the top column.

    #2) Columns that do not contain data may not show up in the export.

    #3) Columns may not show up in the same order.

    This is causing no ends of problems trying to automate an import into an Access database for further processing. Are these known issues, working as intended?

    https://wordpress.org/plugins/cp-contact-form-with-paypal/

Viewing 4 replies - 1 through 4 (of 4 total)
  • flightmares

    (@flightmares)

    10 years, 1 month ago

    Having this same problem as well.

    In addition to that, if a field is replaced in the visual editor, that column retains it’s initial fieldname value in a CSV export and is not overwritten with an update field name or short name.

    Please advise.

    Plugin Author codepeople

    (@codepeople)

    10 years ago

    Hi,

    Please note that the values are internally stored using the field ID. If the field is deleted then the only reference to the data will be the field ID instead the field label.

    If you have to change the form structure in a sensitive way the best option is to clone the form and get the new submissions under the new form, so you can keep both the previous submissions and new submissions each one with their respective form structure.

    Thank you for using the plugin!

    Thread Starter dunedon

    (@dunedon)

    10 years ago

    the columns not using the field label, and not always coming out in the same order in the export happens even with forms that are never changed.

    I’ve had data columns switch positions two days in a row (the only difference is that a new submission has been received).

    Plugin Author codepeople

    (@codepeople)

    10 years ago

    Hi,

    Please open a ticket at http://wordpress.dwbooster.com/support and provide two of those different CSV files and a link to the related form to check that in detail.

    Thanks you!

Viewing 4 replies - 1 through 4 (of 4 total)

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