existing users not accessing updated course

  • cfbuckle

    (@cfbuckle)


    6 years ago

    I am new to Learnpress and uploaded a course, got a few people to test it. I had a few issues and some major changes and now asking them to retest it but when they log in it reverts back to the old course videos etc that have been taken down and removed so they just get error messages. how can I get them to test the updated course without getting them to make up a new email etc?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ThimPress

    (@thimpress)

    6 years ago

    Hi

    Can your description more than or send me a video to see?
    Then i will check it out

    Thread Starter cfbuckle

    (@cfbuckle)

    6 years ago

    I have added learn press to my website.
    I added a course (with video used for presentations and audios) and got people to test it and feedback on it (they had to register)
    I made changes to the course and wanted the same people to retest it and see what now works or still doesn’t work
    when they log on it takes them back to the old course that is no longer then and comes up with an error message “oops Something went wrong”
    The video won’t run (as its no longer on my hosting video site).

    what I need to know is how existing registered people can access the updated course?

    Plugin Author ThimPress

    (@thimpress)

    6 years ago

    Hi

    With this case, please create a ticket on our forums, the support team will check that for you

Viewing 3 replies - 1 through 3 (of 3 total)

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Tags

  • 3 replies
  • 2 participants
  • Last reply from: ThimPress
  • Last activity: 6 years ago
  • Status: not resolved