Existing Subscribers to New List
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Hello,
I am trying to add a large group of existing subscribers to a new list.
I segmented the contact list to CSV using another plugin (UserInsights) because I could select criteria that MailPoet doesn’t support with segmentation. I was hoping that I could import this CSV, MailPoet would recognize these are all existing subscribers, and just assign them to a list I select.
Because all of these subscribers already exist in MailPoet, no contacts get added to my new list. That leaves me stuck searching 1 by 1 by email address and manually adding them to the new list. This is extremely time consuming when you have hundreds of contacts.
What am I doing wrong?
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This topic was modified 4 years, 7 months ago by
cousinvinnymarketing.
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This topic was modified 4 years, 7 months ago by
cousinvinnymarketing.
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This topic was modified 4 years, 7 months ago by
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Hi there @cousinvinnymarketing,
When importing existing subscribers to a new list, they should be added to the new list even if they are already subscribed to other lists as long as you make sure toselect the option “Update existing subscribers’ information, like first name, last name, etc.” is set to “Yes“.
Can you please confirm if you’ve done that?
@guicmazeredo I’ll give that a try next time around – thanks!
My pleasure! If you still have any issues let us know. 🙂
Hi there @cousinvinnymarketing,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
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