Exclusions not working

So I think the issue here is that the plugin isn’t able to configure the size of your site fully, so when you see the 0 that is actually indicating that it ran out of time to figure it out and doesn’t have an estimate. I don’t know for sure on that. I DO know that the wc-snapshots is supposed to be excluded, so I don’t understand why this is happening.

Let me do a little checking on our auto-excluded files and come back with an update from there.

kat

So I just tested this locally and it’s doing the exact same thing with mine – I think the exclusion rule for wp-snapshots isn’t working correctly because they included a wildcard within it.

Doing a bit more checking on getting it resolved moving forward in an update, but for now you can go around this one by adding a specific exclusion to your wp-config.php file using what we call a ‘constant’ – which will define a location or setting for the plugin by putting a line in the wp-config file.

You can read more about the constants we use and how to edit the wp-config file at our Knowledge Base: https://bwp.hmn.md/knowledge-base/constants-advanced-options-backupwordpress/

This is the variable you’re setting: HMBKP_EXCLUDE — This allows you to specify either a path to a specific location or file or to use a kind of wildcard to match all files or folders that share a specific name. You would use the following line, changing the actual exclusions to the ones you need:

define( 'HMBKP_EXCLUDE', '/wp-snapshots/' );

Let me know if that helps, okay?

Yes – it sounds like that is about right.

So I’ve changed this in our code so it will come out in the newest release, but for now you can add the exclusion like I noted above — it adds another exclusion to the ones you already have as well as the other default ones. If the wp-snapshots folder is inside of the wp-content folder you’ll want to include that in the path. To be sure, you could include the full server path to the directory, but it will read it from the root path forward.

Did I make that clear as mud or help? 😀

Thanks,
Kat

Hey there –

Yes, define( 'HMBKP_EXCLUDE', '/wp-snapshots/' ); should work as it should just exclude any directory with that name. But I’ll be honest, at this point I keep finding small discrepancies in what should be excluded and what is actually excluded.

It might be better to include the full path to the directory: define( 'HMBKP_EXCLUDE', '/wp-content/wp-snapshots/' ); — depending on whether your absolute path starts there or not (ie. is your absolute path, or server path, more along the lines of var/html/www/something/something/blahblahblah/ or is WordPress installed in the root of your server/host).

Does that help at all? 😀

Kat