• Resolved cvanallen

    (@cvanallen)


    Hi everyone, I am having a terrible time trying to EXCLUDE 2 categories from our main employee listing. I have sent up the categories, and it was working previously. The code I entered is as follows:

    [vc_row][vc_column][vc_column_text][connections card_width=410 card_height=170 page_limit=30 exclude_category=22,18 show_alphaindex=’FALSE’ show_org=’TRUE’ show_title=’TRUE’ pagination_position=”both” show_alphahead=’FALSE’ show_category_count=’FALSE’ show_birthday=’FALSE’ show_anniversary=’FALSE’ image=”photo” image_height=150 image_width=120 enable_bio=’TRUE’ enable_bio_head=’TRUE’ show_addresses=’FALSE’ str_visit_website=”View Biography” enable_map=’FALSE’ enable_note=’FALSE’ width=900 str_work_phone=”Phone” str_work_fax=”Fax” str_work_email=”Email” show_social_media=’TRUE’][/vc_column_text][/vc_column][/vc_row]

    I know the issue is with the 22,18 – only one of these categories is omitted from the page, but cat 18 is still appearing. I hoped someone had an answer to how to fix this code because I can’t get it to work for the life of me.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    I think you might have a typo in the shortcode; exclude_category=22,18 should be exclude_category='22,18'.

    Does that help?

    Thread Starter cvanallen

    (@cvanallen)

    Hi Steven,

    Unfortunately, no. Whatever category is listed 2nd in the pair is the one omitted from the code and still included on the page.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    I can not replicate this … can you please, temporarily, remove all shortcode options except the exclude_category='18,22' option? Also, please make sure you are in the Text editor tab and not the Visual editor tab. This is to make sure that there are not any hidden HTML tags used within the shortcode.

    Thread Starter cvanallen

    (@cvanallen)

    Hi Steven, I removed the short codes and I am on the text editor, but all the categories are still showing. It worked before the app update, so I am not sure what changed?

    Plugin Author Steven

    (@shazahm1hotmailcom)

    Since this involves a premium template, can you please open a support ticket? I’ll be able to provide additional support services that I can not in the wp.org support forum. Thanks! here’s the link:

    Thread Starter cvanallen

    (@cvanallen)

    Sorry to be a bother, Steven, but it will not let me register or log-in to put in a support ticket.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    You would log in using the username and password you supplied when purchasing the template. You can reset your password with the forgot password link.

    Thread Starter cvanallen

    (@cvanallen)

    Thanks, Steven. I am taking over the site maintenance, and it looks like the product key expired. The shopping cart reads: CSV Import Renewing: $14.99″

    Is this what you recommend we purchase to update the license renewal?

    Thank you so so much for your help.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    Ok, please use the Contact link at the very bottom of the page instead.

Viewing 9 replies - 1 through 9 (of 9 total)

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